Senior Business Support Manager

3 weeks ago


Singapore PFP GROUP SERVICES PTE. LTD. Full time
Roles & Responsibilities

We are seeking a Senior Business Support Manager who is customer-focused and can offer high-quality support services to external partners and internal colleagues. Previous experience working in Financial Services or specifically the Insurance industry will be an advantage along with any insurance product knowledge, but this is not essential for the role.

Roles and Responsibilities

  • New business and renewal policy administration.
  • Creation and maintenance of customers and policies data.
  • Central point of contact for partner enquiries, referrals, and requests
  • Responding to customers' queries relating to operations matters.
  • Administrational support to Business Development Managers / Executives.
  • Preparation of production report and other operational reports.
  • Resolving any operational issues which arises.
  • Work with all stakeholders (internal and external) to ensure the operations processes are running smooth and ensure all business support tasks are done with accuracy.
  • Continuous improvements to operational processes and procedure
  • Handle adhoc tasks/projects as per business requirements assigned HOD

Requirements

  • Min Diploma / Degree
  • Min 5 - 10 years of working experience, prior working experience in the industry will be an advantage.
  • A good level of Excel spreadsheet skills along with numeracy and some experience of data analysis
  • Multi-tasking and organisational skills, attention to detail, quick assessment, and work prioritisation
  • Strong delivery; getting the job done and delivery within set time scales.
  • A team player maintaining strong working relationships with colleagues.
Tell employers what skills you have

Product Knowledge
Market Research
Numeracy
Microsoft PowerPoint
Referrals
Data Analysis
Customerfocused
Attention to Detail
Team Player
Microsoft Word
Business Development
Financial Services

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