Customer Service Team Lead

Roles & ResponsibilitiesPosition: Customer Service Team Lead / Manager - (order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Nearest MRT: Clark Quay Starting Salary: $4000 - $6000Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesTurning Your Passion for Cars into a Career with TEAM AUTOPRO PTE LTDThe PositionWe are looking for 2x committed Customer Service Executive to be part of our vibrant automotive team.(Training provided)RESPONSIBILITIES:1. INTERACTIVITYFirst point of contact for our scheduled or walk-in clients on accident reporting Co-ordination...

Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt's an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, ensuring swift resolution and customer satisfaction. Monitor the service desk ticketing system, track ticket progress, and ensure timely responses and resolutions according to SLAs. Allocate and prioritize tasks effectively, ensuring the team meets daily operational targets...

Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt’s an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesIntegrated Community Care Provider (ICCP) Team LeadThe ICCP Team Lead will be responsible for the startup preparation and groundwork for ICCP operations to our assigned subregion. He will eventually lead the team of care assessors and oversee the smooth operations of the ICCP to achieve the desired vision (common senior experience,...

Roles & ResponsibilitiesWorking Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Clarke QuayStarting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management...

Roles & ResponsibilitiesCompany OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We’ve been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Roles & ResponsibilitiesKey Tasks and activities: Plans, delivers and executes technical activities to provides services directly and indirectly to Nokia internal and external customers.- Responsible for design, planning and optimization of Nokia Products 4G & 5G planning, optimization, and acceptance- Ensures that deliverables and met and optimised...

Roles & Responsibilities Ensure smooth operations at gantries and self-registration kiosks. Handle difficult visitors and situations and execute service recovery. Responsive to emergency situations in the main lobby. Conduct regular audits on service, productivity, accuracy and safety to ensure compliance to organization’s guidelines and regulations. ...

Roles & ResponsibilitiesPermanent, Defu LaneWorking Hours: 8am - 6pm, 5.5 days/weekJob scope:To troubleshoot , and repair aircon unit To service and maintain aircon units and Able to communicate with client with Singapore dialect able to lead a small teamRequirements:Familiar with vrv system Nitec in Electrical/Mechanical/Electronics Singapore Class 3...

Roles & ResponsibilitiesRole: Team LeadJob Description:Provide L2 On-site/Remote IT Support and fulfill service requests for Client employees in all Client locations. Asset Tracking: Track all corporate devices from purchase to disposal. Ticket Management: Responsible for the end-to-end process of all new tickets in the ESM tool, including:First call...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesJob DescriptionLead a team of Service Engineers and IT Admins Monitor team's progression on all incoming service requests on hardware or software issues Execute all assigned cases effectively and efficiently with a sense of urgency Provide timely and effective resolution to service requests and incidents Handle high volume of...