Guest Relations Executive
2 months ago
As the Guest Relations Executive, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:
- Handle phone calls and inquiries relating to reservations.
- Greet and coordinate the seating of guests.
- Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager about guest’s preferences.
- Ensure guests’ requests are not delayed.
- Record and report all guests’ complaints to the Executive Chef/Restaurant Manager immediately.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and provide personalize customer service.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
- Work together with the Service Team to serve customers, including but not limited to taking orders, clearing tables, polish wine glasses and others as assigned by the Restaurant Manager.
- Perform miscellaneous job-related duties as assigned.
Tell employers what skills you have
Upselling
Microsoft Excel
Restaurants
Housekeeping
Interpersonal Skills
Guest Relations
Pressure
Food hygiene
Wine
Cashiering
personal hygiene
Customer Service
Decision Making
Hospitality
-
Guest Relations Executive
2 months ago
Singapore LUX GOURMET PTE. LTD. Full timeRoles & ResponsibilitiesExperience culinary fusion born in Hong Kong and refined in Japan, now making its momentous debut in the vibrant city of Singapore, marking our trailblazing entry into Southeast Asia. Mashi No Mashi, globally acclaimed for its ground-breaking approach to ramen, welcomes you to be a part of this historic milestone.Distinguished for...
-
Guest Relation Executive
1 month ago
Singapore CAN CARLITOS PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Executive is responsible for welcoming guests and managing reservations, addresses inquiries and complaints, and fosters positive guest experiences.Job Responsibilities Manage guest relations desk to ensure guest comfort and satisfaction during their visit. Aid guests with reservations via email, phone, and our...
-
Guest Relations Ambassador
7 days ago
Singapore LUX GOURMET PTE. LTD. Full timeGuest Relations Executive Job DescriptionLUX GOURMET PTE. LTD. seeks an exceptional Guest Relations Executive to join our team at Guoco Midtown Market. As a face of our restaurant, you will be responsible for ensuring that every guest feels welcomed and valued from the moment they step in.The ideal candidate will possess excellent communication and...
-
Guest Relations Executive
2 months ago
Singapore HARBOUR VILLE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...
-
Guest Relations Ambassador
7 days ago
Singapore THE OTHER ROOM PTE. LTD. Full timeRole SummaryTHE OTHER ROOM PTE. LTD. seeks a highly skilled Guest Relations Executive to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued. Key Responsibilities• Manage reservations and guest bookings through effective...
-
Guest Relations Officer
1 month ago
Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full timeJob Title: Guest Relations OfficerLEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. is seeking a skilled Guest Relations Officer to join our team.Job Summary:We are looking for a friendly and efficient Guest Relations Officer to provide exceptional customer service to our guests. The successful candidate will be responsible for welcoming guests, leading them to...
-
Guest Relations Officer
2 months ago
Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full timeJob Title: Guest Relations OfficerJob Summary:LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. is seeking a skilled Guest Relations Officer to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:- Greet guests in a...
-
Guest Relations Officer
2 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...
-
Guest Relations Executive
4 months ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeRoles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...
-
Guest Relations Executive- Part-time
1 week ago
Singapore SMART & INNOVATIVE SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesThe award-winning NOX- Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch, and sound, in total darkness.We are currently on the lookout for...
-
Guest Relations Executive
2 months ago
Singapore FOC SENTOSA PTE. LTD. Full timeRoles & ResponsibilitiesBENEFITS- Outlet monthly sales incentive- 5 Days work per week- 44 hours weekly (OT & Off in lieu compensation)- Staff Meals provided- Transport from Vivo MRT to FOC Sentosa directly in and out daily- Referral Fee (Up to $3000/-) *- Uniform provided- Career Growth Opportunities- Employee discount of 25%- Birthday treat for 2pax (Worth...
-
Guest Relations Officer
2 months ago
Singapore MANDAI RESORTS PTE. LTD. Full timeRoles & ResponsibilitiesMain Duties and ResponsibilitiesOur Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.Key Responsibilities Guest Service...
-
Guest Relations Executive
1 week ago
Singapore HEADHUNTERS HQ PTE. LTD. Full timeRoles & ResponsibilitiesDescription: Welcome guests courteously, promptly, and guide them to their prepared tables Knowledgeable about the menu, promotions, and service procedures Address general inquiries and assist with email and phone reservations. Efficiently manage reservations and walk-ins to optimise seating arrangements Engage with guests to...
-
Guest Relations Executive
2 months ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or...
-
Guest Relations Officer
1 week ago
Singapore CONCEPT SHARED SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesPart Time position 3 to 4 daysWorking Hours 6 pm to 130 amStaying in East (Tampines/ Pasir Ris)Key Responsibilities: Increase guest spending and drive revenue growth by upselling premium services such as bottle service, VIP packages, and event promotions. Attract new customers through social networking, referrals, and proactive...
-
Guest Relations Officer
2 months ago
Singapore HOTEL NUVE PTE. LTD. Full timeRoles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations ExecutiveJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in...
-
Lady in Red
1 week ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeRoles & ResponsibilitiesSCOPEThe Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to...
-
Guest Relations Manager
7 days ago
Singapore SMART & INNOVATIVE SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesSky-high standards of customer satisfaction are the cornerstone of our operations at SMART & INNOVATIVE SOLUTIONS PTE. LTD., where we continuously strive to deliver exceptional dining experiences in the dark.We are seeking a highly driven and results-oriented Guest Relations Executive who:is a team player, committed to driving the...
-
Bar Guest Relation Executive
1 week ago
Singapore THE FULLERTON BAY HOTEL Full timeRoles & Responsibilities Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations. Provide the perfect first impression with a smile and welcome. Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage. To ensure that guest at...
-
Guest Relations Executive
2 months ago
Singapore THE FULLERTON HOTEL Full timeRoles & ResponsibilitiesJob Description: Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...