Guest Relations Executive
3 weeks ago
Description:
- Welcome guests courteously, promptly, and guide them to their prepared tables
- Knowledgeable about the menu, promotions, and service procedures
- Address general inquiries and assist with email and phone reservations.
- Efficiently manage reservations and walk-ins to optimise seating arrangements
- Engage with guests to understand their preferences and offer personalised recommendations
- Address any concerns or complaints from guest and resolve them promptly
- Solicit dining feedback from guests and communicate it to the restaurant manager
- Accommodate special requests and dietary preferences with attention to detail
- Perform or assist with other restaurant service duties as needed
Requirements:
- Minimum GCE 'O' levels
- Pleasant disposition with good interpersonal skills
- Meticulous and attentive to details
- Prior restaurant experience is a plus
By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.
Tell employers what skills you have
Front Office
Microsoft Excel
Restaurants
Housekeeping
Interpersonal Skills
Spa
Attentive
Attention to Detail
Pressure
Cashiering
Customer Service
Disposition
Decision Making
Back Office
Hospitality
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