Applications Support Analyst

1 day ago


Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are seeking a proactive and technically skilled Application Support Analyst to join our IT team. In this role, you will be responsible for providing technical support, managing infrastructure, and optimizing systems through automation and scripting. You'll work with cloud technologies, databases, and monitoring tools to ensure the smooth operation of applications and services.

Key Responsibilities:

· Provide day-to-day application support, troubleshoot issues, and ensure system stability.

· Develop and implement automation scripts (e.g., Python, Shell Scripting) to improve operational efficiency.

· Manage and query databases using SQL for data analysis and troubleshooting.

· Work with cloud platforms such as AWS, Azure, or GCP for deployment and management of cloud resources.

· Monitor system performance using tools like Prometheus, Grafana, ELK Stack, or DataDog to ensure application health.

· Support IT infrastructure and workflow automation to streamline operations.

· Collaborate with stakeholders to understand requirements and provide timely resolutions.

· Stay updated on new technologies and best practices to enhance system performance.

Mandatory Skills:

· Degree in Computer Science, Information Technology, or related fields.

· Proficiency in scripting and automation using Python, Shell Scripting, etc.

· Strong knowledge of SQL for database management and querying.

· Experience with Cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).

· Familiarity with monitoring and logging tools like Prometheus/Grafana, ELK Stack, or DataDog.

· Experience with IT infrastructure and workflow automation.

· Excellent troubleshooting and communication skills.

· Eagerness to learn and adopt new technologies.

Good to Have:

· Experience with Terraform for Infrastructure as Code (IaC) and cloud resource management.

· Basic understanding of containerization/Kubernetes and Cloud services.


Tell employers what skills you have

Troubleshooting
Kubernetes
Scripting
Information Technology
Logging
SQL
Application Support
Python
Containerization
Cloud Services
Docker
GCP
Resource Management
Databases
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