Application Support Analyst
4 months ago
Role and Responsibilities
· Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
· Ensure that all communication is logged into Ticketing System promptly and completely.
· Manage application configuration and upgrades, and problem analysis and resolution for complex application problems, in conjunction with the users and external application and service suppliers when necessary.
· Administrator and resolve application issues, provide updates and perform root cause analysis.
· Supervise all alerts related to application and system procedures and provide services proactively.
· Manage application projects and assist users to run their application projects, providing technical and project management input when required.
· Improve application functionality and performance and provide suggestions for system and business improvements.
· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements.
· The post holder may be required to respond to out-of-hours application support requests.
· Develop procedures and documentations for application support.
· Develop and maintain interfaces, exports and imports, and ensure their smooth running when required.
· System configuration, scripting and new user administration as required.
· Proactively manage data quality in systems.
· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements. Work with departments to design and implement more effective business processes.
· Manage interfaces, defined operational system processes and data extracts.
· Undertake any other duties of a similar level and responsibility as may be required.
Qualifications and Education Requirements
Bachelor’s Degree in Software Development, Information Technology, or related field
3+ years’ experience in an IT Application Analyst role or related to information technology
Minimum 2-3 years of experience, in the world of retail/luxury, and point of sales management solutions (Cegid, SAP Retail, Retail Pro)
Technical knowledge in SQL, PL/SQL database and in the field of ERP is mandatory
Proven ability to work independently and as a team member
Motivated with excellent communication and interpersonal skills
Ability to be flexible and work analytically in a problem-solving environment
Interested candidates may apply to patrina@eps.com.sg for immediate processing.
Tell employers what skills you have
Ability To Work Independently
Ticketing
Interpersonal Skills
ERP
Sales Management
Root Cause Analysis
Scripting
Information Technology
Data Quality
SQL
SAP
Application Support
Software Development
-
Application Support Analyst
2 weeks ago
Singapore This is an IT support group Full timeHighlights: Permanent job opportunity 5 days work week Great remuneration and benefits Fast & fun pace environment Experience in Linux environment and FIX Protocol is preferred. Responsibilities: Respond promptly to support requests and enquiries from clients. Work directly with our clients to understand, troubleshoot, and resolve issues with complex...
-
Application Support Analyst
2 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst
4 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst
2 weeks ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring Monitor the global IT platform and execute...
-
Application Support Analyst
2 weeks ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring Monitor the global IT platform and execute...
-
IT Application Support Analyst
4 weeks ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.Key Responsibilities:Application Deployment and Support Assist in the...
-
IT Application Support Analyst
2 weeks ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.Key Responsibilities:Application Deployment and Support Assist in the...
-
Singapore This is an IT support group Full timeCalling all talented L2 - L3 Application Support Analysts!Are you able to confidently prioritise and handle issues? Do you want to take charge of your work and claim ownership?Our client is a UK Trading Firm that has been bounding up the ladder of the Financial world. They have been acquiring multiple companies within the commodities sector and have...
-
This is an IT support group | Lead IRB Analyst
2 weeks ago
Singapore This is an IT support group Full timeJob Purpose The Lead Analyst needs to ensure that the NHG Office of Human Research Protection Programme (OHRPP) provides the highest level of administrative support services for ethics, thereby ensuring the sustainability of a robust and effective research ethics review process. The Lead IRB Analyst will assist the Manager to manage the operations of the...
-
Application Support Analyst
4 weeks ago
Singapore MALTEM ASIA PTE. LTD. Full timeRoles & ResponsibilitiesMaltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.Requirements: Candidates must be comfortable to perform weekend standby. Candidates with relevant experience supporting SaaS platforms.Must Have Skillsets: At least 3 years of hands-on experience in supporting...
-
Application Support Analyst
2 weeks ago
Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Application Support Analyst which would be based in...
-
Application Support Analyst
4 weeks ago
Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Application Support Analyst which would be based in...
-
Application Support Analyst
1 week ago
Singapore STELLAR TRADING SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesAbout the role: Application Support Analyst (on site 5 days )This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex...
-
Application Support Analyst
3 months ago
Singapore STELLAR TRADING SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesAbout the role: Application Support Analyst (on site 5 days )This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex...
-
Application Support Analyst
2 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on rotational standby. Log, escalate and follow through...
-
Application Support Analyst
3 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on rotational standby. Log, escalate and follow through...
-
Application Support Analyst(Golang)
1 week ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst(Golang)
1 week ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst
4 months ago
Singapore PROGRAM PLANNING PROFESSIONALS PTE LTD Full timeRoles & ResponsibilitiesAs Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to: ...
-
Application Support Analyst
2 months ago
Singapore KRIS INFOTECH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World. Build a new platform to interconnect investors, lenders and clients on syndicated markets Build a digital platform for company clients...