IT Application Support Analyst

4 days ago


Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time
Roles & Responsibilities

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.


Key Responsibilities:


Application Deployment and Support

  • Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
  • Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

  • Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

  • Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
  • Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

  • Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

  • Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

  • Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

  • Proven experience in IT application support or a similar role.
  • Proficiency in troubleshooting application issues using SQL.
  • Strong analytical and problem-solving skills.
  • Excellent documentation and communication abilities.
  • Experience in user acceptance testing and application deployment.
  • Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.




Tell employers what skills you have

Requirements Gathering
UAT
Troubleshooting
Oracle
Scripting
SQL
Project Management
Application Support
Windows
User Acceptance Testing
Project Coordination
ITIL
Business Process
Java
Technical Support

  • Singapore NEURONES IT ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring Monitor the global IT platform and execute...


  • Singapore NEURONES IT ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring Monitor the global IT platform and execute...


  • Singapore This is an IT support group Full time

    Highlights: Permanent job opportunity 5 days work week Great remuneration and benefits Fast & fun pace environment Experience in Linux environment and FIX Protocol is preferred. Responsibilities: Respond promptly to support requests and enquiries from clients. Work directly with our clients to understand, troubleshoot, and resolve issues with complex...


  • Singapore This is an IT support group Full time

    Calling all talented L2 - L3 Application Support Analysts!Are you able to confidently prioritise and handle issues? Do you want to take charge of your work and claim ownership?Our client is a UK Trading Firm that has been bounding up the ladder of the Financial world. They have been acquiring multiple companies within the commodities sector and have...


  • Singapore This is an IT support group Full time

    Job Purpose The Lead Analyst needs to ensure that the NHG Office of Human Research Protection Programme (OHRPP) provides the highest level of administrative support services for ethics, thereby ensuring the sustainability of a robust and effective research ethics review process. The Lead IRB Analyst will assist the Manager to manage the operations of the...

  • IT Support Analyst

    1 week ago


    Singapore This is an IT support group Full time

    Role purpose: The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution...


  • Singapore This is an IT support group Full time

    The Head Analyst reports directly to the Director (National U22 and “A” Teams) and is responsible for leading the technical analysis of training sessions and matches for the Men’s, Women’s, and Young Lions National Teams. This role involves delivering tactical and technical insights through video and data analysis to enhance teams’ and...


  • Singapore This is an IT support group Full time

    The Role: Dow Jones is looking for a Technical Analyst to be part of the global Automation & Reporting team. The team uses SQL, Python, JavaScript and more to build solutions and robust reporting capabilities to help our partners manage and analyze high volumes of articles and data points across the Dow Jones products. As a Technical Analyst within the team...


  • Singapore This is an IT support group Full time

    COMPANY DESCRIPTION Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity. We are committed to creating an inclusive and diverse workplace where talent...


  • Singapore This is an IT support group Full time

    We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability. Responsibilities: Provide L1/L2 application support to end-users. Escalate unresolved tickets to appropriate...


  • Singapore This is an IT support group Full time

    Job Description We are seeking a talented Information Systems Analyst to join our dynamic team. As an Information Systems Analyst, you will play a crucial role in analysing, designing, and implementing information systems that support the organization's business objectives. You will work closely with various stakeholders to understand their needs,...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...


  • Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...


  • Singapore This is an IT support group Full time

    We are a Multi-Family Office founded by principals from a prominent business family in India. Our mission is to provide comprehensive wealth management solutions tailored to the unique needs of ultra-high-net-worth individuals and families. As part of our growing team, we are seeking an Investment cum Operations Analyst to support our investment and...


  • Singapore This is an IT support group Full time

    Work Location: Singapore, Singapore Hours: 40Line of Business: Technology Solutions Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Job...


  • Singapore This Is An IT Support Group Full time

    Key responsibilities: Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support. Responsible for the understanding and contributing to the technical solution from design through to code level. Partner with business...


  • Singapore This is an IT support group Full time

    What you will do: We are seeking a motivated and detail-oriented intern to join our team and assist in the optimization of our business operations. The selected candidate will play a crucial role in aligning aspects of Services operations within the Southeast Asia (SEA) region. How you will do it: The Operations Analyst Intern will work closely with Johnson...


  • Singapore This Is An IT Support Group Full time

    Key responsibilities:Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.Responsible for the understanding and contributing to the technical solution from design through to code level.Partner with business...


  • Singapore This is an IT support group Full time

    Why Valvoline Global Operations?Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of...


  • Singapore This is an IT support group Full time

    The Investment Analyst will be responsible for conducting investment analysis, research/execution in public equity and private credit, financial modeling, portfolio management, and providing financial insights and recommendations. He/she will work closely with the investment team to evaluate potential investment opportunities and assist in the execution of...