Customer Services Assistant/Executive

3 weeks ago


Singapore DIMERCO EXPRESS SINGAPORE PTE LTD Full time
Roles & Responsibilities

Job Responsibilities

  • Manage all daily air import operations and documentation.
  • Monitor air freight shipments, logistics, and trucking using the in-house system.
  • Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
  • Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
  • Manage costing and billing, and ensure timely payment from customers.
  • Handle customer inquiries promptly and effectively.
  • Maintain accurate and organized document filing.
  • Other assignment assigned by the management

Job Requirements

  • Minimum 1-2 years related working experience, preferably in freight forwarding industry
  • Proficient with Microsoft Excel
  • Ability to multi-task, prioritize, and manage time effectively
  • Exceptional customer service and follow up skills
  • Good team player with good interpersonal and communication skills
Tell employers what skills you have

import documentation
Ability to Multitask
Microsoft Excel
Interpersonal Skills
Exceptional Customer Service
Import
Air Freight
Freight
Trucking
Communication Skills
Team Player
Customer Service
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