Customer Services Assistant/Executive
3 weeks ago
Job Responsibilities
- Manage all daily air import operations and documentation.
- Monitor air freight shipments, logistics, and trucking using the in-house system.
- Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
- Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
- Manage costing and billing, and ensure timely payment from customers.
- Handle customer inquiries promptly and effectively.
- Maintain accurate and organized document filing.
- Other assignment assigned by the management
Job Requirements
- Minimum 1-2 years related working experience, preferably in freight forwarding industry
- Proficient with Microsoft Excel
- Ability to multi-task, prioritize, and manage time effectively
- Exceptional customer service and follow up skills
- Good team player with good interpersonal and communication skills
import documentation
Ability to Multitask
Microsoft Excel
Interpersonal Skills
Exceptional Customer Service
Import
Air Freight
Freight
Trucking
Communication Skills
Team Player
Customer Service
-
Customer Service
3 weeks ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...
-
Assistant, Customer Service
3 days ago
Singapore TAK PRODUCTS & SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesExceptional Customer Service Opportunity – Join Our Growing TeamAre you a customer-oriented individual with a passion for delivering excellent service? We are looking for a Customer Service Assistant to join our team on a flexible, ad-hoc basis If you have strong communication skills and enjoy helping customers, we want to hear from...
-
Customer Service Executive
3 weeks ago
Singapore BRINK'S GLOBAL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesYou will report to the Business Development Manager and will assist to answer questions from customer about our company's products and/or services.Delivering information about our company's offering, understanding potential customer's needs to pitch for new sales. And support existing customers by helping them to resolve their service...
-
Customer Service Director
3 days ago
Singapore ORANGE BUSINESS SERVICES SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesTo have overall accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreements To ensure full compliance to customized / outsourced Service Management product definition To be the customer's primary senior point of contact within Orange Business...
-
Customer Service Executive Assistant
3 weeks ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionHandle customers' queries (via telephone / email) escalated from Call Centre Handle queries from walk-in customers Handle first level troubleshooting with regard to the Internet e-services Escalating complex queries for superior's intervention Engaging customer in change management campaigns Suggest improvements...
-
Customer Service Executive Assistant
5 days ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJob Summary This role involves handling customer inquiries, providing first-level troubleshooting for internet services, and escalating complex issues to supervisors. Additionally, the successful candidate will engage with customers on change management campaigns, suggest improvements based on feedback, and submit daily reports in a timely manner. Key...
-
customer service executive
3 days ago
Singapore MAYOR EXPRESS FREIGHT SERVICES PTE LTD Full timeRoles & ResponsibilitiesTO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGERMUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLYMUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASKSOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGETO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEATO LIAISE WITH AIR AND SEA CARRIERSTO LIAISE WITH CUSTOMERSTO HANDLE ALL SEA...
-
Customer Service Executive Assistant
3 weeks ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJobDescriptionHandlecustomers' queries (via telephone / email) escalated from CallCentre Handle queries from walk-incustomers Handle first level troubleshootingwith regard to the Internet e-servicesEscalating complex queries for superior'sintervention Engaging customer in changemanagement campaigns Suggest improvementsarising from feedbacks or interaction...
-
Customer Service Executive
3 weeks ago
Singapore SPANISH SPORTING VENTURES (ASIA) PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Team Become a Customer Service Executive at Real Madrid Foundation Football & Basketball SchoolAre you passionate about sports and providing exceptional customer service? Do you want to be part of an internationally renowned brand that inspires young athletes? Real Madrid Foundation Football & Basketball School is looking for...
-
Customer Experience Executive
3 weeks ago
Singapore KIZTOPIA SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesKiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a passionate and customer-centric Customer Experience Executive to join our team in Singapore. As the Customer Experience Executive, you will play a key role in ensuring exceptional customer satisfaction and loyalty by delivering a...
-
Customer Service Executive
3 weeks ago
Singapore SPANISH SPORTING VENTURES (ASIA) PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Team! Become a Customer Service Executive at Real Madrid Foundation Football & Basketball SchoolAre you passionate about sports and providing exceptional customer service? Do you want to be part of an internationally renowned brand that inspires young athletes? Real Madrid Foundation Football & Basketball School is looking...
-
Customer Service
3 weeks ago
Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedback. Manage & resolve customer's complaints & feedback. Assist in problem solving and/or follow-up cases, where necessary Composed in handling complaints and difficult situationsRequirements:At Least 1 year of customer service or...
-
customer services executive
3 weeks ago
Singapore BELIEVER MUSIC PTE. LTD. Part timeRoles & ResponsibilitiesCUSTOMER SERVICES EXECUTIVE (FULL/PART-TIME)CUSTOMER SERVICE SPECIALISTJob Description & RequirementsJob Highlights- Wonderful Colleagues & Customers- Choice of work locations in East (Tampines), West (Commonwealth) or Central (Tanjong Pagar/Novena)- Full-Time & Part-Time Positions Available- Christian working environmentJOB...
-
Customer Service Executive
3 days ago
Singapore CPO PTE. LTD. Full timeRoles & ResponsibilitiesCPO is startup dedicated to providing exceptional customer service and satisfaction.We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...
-
Customer Service Executive
7 days ago
Singapore Symrise Asia Pacific Pte Ltd Full timeAbout Symrise AG Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider....
-
Customer Service Coordinator
3 weeks ago
Singapore STAFFLINK SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesLuxury retail industry Monday to Friday, 10am to 7pm Location: East area Training will be providedJob Description:Responsible for managing weekly online orders and enhancing overall online operations. Assist in improving customer relationship management (CRM) support and e-commerce accounts. Contribute to maintaining and growing...
-
Customer Service Executive
2 weeks ago
Singapore PM-INTERNATIONAL SINGAPORE NUTRITION PTE. LTD. Full timeRoles & ResponsibilitiesJob Description of Customer Service Executive:· Pick up customer's phone calls;· Reply enquiry text and emails· Assist and follow up with customer's request/order· Pick and pack customer's order· Coordinate with transporter/logistic partner for shipping/delivery matters.· Follow up on collection of overdue accounts.· Printing...
-
Customer Service Executive
3 weeks ago
Singapore BRINK'S GLOBAL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesYou will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their...
-
customer service executive
3 weeks ago
Singapore JUNG ASIA PTE LTD Full timeRoles & ResponsibilitiesThis role needs to possess the skillset from procurement to stock delivery. She or He will have the knowledge and experience in liaising with suppliers or vendors on costing, lead time and logistics.This role serves as a pivotal point of contact internally for sales, technical and warehouse team, providing support facilitating the...
-
Customer Service Executive
3 days ago
Singapore STAFFELLA RECRUITMENT AGENCY Full timeRoles & ResponsibilitiesCustomer Service ExecutiveOverview:Reporting to the Team Manager, the Customer Service Executive is responsible for providing timely, accurate, and high-quality customer support. This role involves handling customer inquiries efficiently, formulating resolutions, and delivering excellent customer service through various communication...