Customer Service Executive Assistant

4 weeks ago


Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time
JobDescription
  • Handlecustomers' queries (via telephone / email) escalated from CallCentre
  • Handle queries from walk-incustomers
  • Handle first level troubleshootingwith regard to the Internet e-services
  • Escalating complex queries for superior'sintervention
  • Engaging customer in changemanagement campaigns
  • Suggest improvementsarising from feedbacks or interaction with the customers
  • Submit daily report in a timelymanner

  • Customer Service

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