Merchant Operations Lead

1 week ago


Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Position Summary


The Merchant Operations (MO) team is part of the Customer Service and Operations division in NETS. This team is responsible for verifying and onboarding customers onto NETS internal systems.


The Project Lead will be tied to the Records Remediation project and will report to the Merchant Operations.


Key Responsibilites:


• Overall lead for the Record Remediation project
• In charge of a team of 4 project officers
• Documenting and tracking files and documents containing past merchant records received from vendor

• Ensure that all documents containing confidential information are handled and stored appropriately
• Sort and repack files and documents based on established criteria
• Scan required documents according to the established process, ensuring the quality and correctness of scanned documents
• Managing and reporting of project status
• Maintaining and ensuring data integrity & security


Requirements


• Diploma & above

• 2-4 years of relevant work experience preferred

• Prior experience with document digitization projects (transition from hardcopy to softcopy) and leadership roles will be an advantage

• Meticulous and able to work under tight deadlines

• Conscientious & team player

• Good interpersonal & communication skills

• Proficient in Microsoft Office


Tell employers what skills you have

Operations Planning
Security Risk
Leadership
Microsoft Office
Aviation
Remediation
Maintenance of data integrity
Data Security
Attention to Details
Digitization
Communication Skills
Team Player
Customer Service
Project Time Management
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