FT Technical Training Course Coordinator
6 days ago
Passionate about upskilling and helping others grow? If education, engineering, and connecting with people excites you—let's talk
ROLE OVERVIEW1. Procure students for Engineering Certification Courses.
2. Manage course registration process.
3. Ensure efficient pre & post course learning experience.
4. Promote course offerings.
5. Familiar with engineering/maintenance industry but not a must.
6. Training WILL BE PROVIDED for you.
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SCOPE Lead Generation1. Identify prospective industries.
2. Cold Outreach: Manage database-farming process & email marketing campaigns.
3. Warm Outreach: Past students & leads re-engagements.
Course Enrolment (Registrations)1. Respond to inbound enquiries.
2. Provide consultative sales support.
3. Follow up on leads, clarify objections & secure sign-ups.
4. Maintain accurate CRM records.
5. Direct Sales Channels: Email, WhatsApp, Phone Calls
Operations1. Pre-Course Prep: Arrange venue, logistics, training kits.
2. Post-Course Admin: Validate attendance, issue certifications, after-sales support.
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REQUIREMENTS1. Strong verbal & written communications (English).
2. Ability to learn digital productivity, workflow management & communication softwares.
Software Proficiencies1. Customer Relationship Management: SleekFlow (WhatsApp), Slack, Notion
2. Learning Management System
3. Course & Credential Preparation: Google Docs, Slides, Sheets
4. Sales Development (Database-Farming): Rocket Reach
5. Email: Gmail, Brevo
6. Social Media: LinkedIn, Facebook, Google Reviews, Youtube
7. General: ChatGPT
IR-thermography
Written Correspondence
Aftersales
Thermography
Cold Calling
CRM Software
Email Outreach
Customer Relationship Management
manage database
customer registration
Online Lead Generation
Learning Management
Course administration
Customer Service
Technical Sales
Ability To Learn
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