Training Coordinator, APAC

1 day ago


Singapore MILESTONE SYSTEMS PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:

As a Training Coordinator, you will be the keystone of our training operations, ensuring smooth and effective delivery of our programs. Your responsibilities will include:

  • Effectively communicate with channel partners to ensure they are aware of and comply with certification requirements.
  • Plan and manage course schedules to maximize resource utilization and profitability.
  • Ensure that partners adhere to Milestone's Channel Partner Program certification requirements.
  • Advocate the benefits of our training programs to distributors, integrators, and end users.
  • Handle course registrations and payments according to Milestone policies and procedures.
  • Meet and exceed training and certification targets in terms of classes and student numbers.
  • Work closely with local sales teams to proactively promote training opportunities.
  • Ensure the availability of high-quality external trainers across different regions and languages.

Success in This Role:

Your day-to-day activities will include:

  • Call potential attendees to explain course details and benefits.
  • Conduct marketing activities to promote upcoming training sessions.
  • Enter key customer information into CRM and Learning Management Systems.
  • Keep potential attendees informed and follow up to secure their participation.
  • Manage orders for training courses, issue invoices, and follow up on payments.
  • Collaborate with sales teams and channel partners to ensure high attendance.
  • Maintain a pool of skilled and knowledgeable trainers.
  • Achieve training goals across different geographic regions.

The Ideal Candidate Will Have:

  • A BA degree.
  • Strong understanding and experience in inside sales and/or customer service.
  • Exceptional communication abilities, especially over the phone, to effectively engage with partners and customers.
  • Excellent organizational skills with the capability to manage multiple tasks efficiently.
  • Proven experience working in a cross-regional role, demonstrating cultural awareness and adaptability.
  • Strong experience in managing customer relationships and ensuring customer satisfaction.
  • Proficiency with Salesforce or other CRM tools to manage data and track interactions.
  • Excellent command of English, both written and verbal, to communicate effectively with diverse stakeholders.
  • Decisive and agile, able to make informed decisions quickly and efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.

Additional Skills Preferred:

  • Multi-language abilities are a plus.
  • Ability to take calculated risks.
  • Strong teamwork and cooperation skills.
  • Desire to learn and problem-solving mindset.

About the Team:

You will be part of the Partner & Customer Training team, responsible for the marketing, sales, and delivery of training and certifications across APAC and EMEA. Our team consists of 4 coordinators and 2 trainers, working together to drive a professional and profitable service business unit. While your core team members are based in Sofia, Bulgaria, you will collaborate with colleagues in the APAC offices and beyond.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it's not just empty words. Being part of a fun, friendly, and flexible environment you'll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

Tell employers what skills you have

CRM
Outlook
Microsoft Office
Channel Partners
Production Planning
Customer Information
Customer Relationships
Channel
Adaptability
Advocate
Learning Management Systems
Supply Chain Management
Administrative Support
Customer Service

  • Singapore AQUILA CLEAN ENERGY APAC PTE. LTD. Full time

    Roles & ResponsibilitiesThe Legal Counsel will play a critical supporting role within the ACE APAC Legal team, assisting senior team members on complex transactional and project-related matters.This role provides an opportunity to gain hands-on experience, mentorship and growth opportunities in the clean energy sector.Your responsibilities:Transactional and...


  • Singapore STACK INFRASTRUCTURE APAC PTE. LTD. Full time

    Roles & ResponsibilitiesTo apply, go to: APAC Regional Digital Controls Lead | Central Region - JobstreetWe are seeking a highly motivated and experienced APAC Regional Digital Controls Lead to drive the rollout and implementation of the Procore Project Management Platform across our projects in the APAC region. This individual will play a pivotal role in...


  • Singapore INTELLISOFT TRAINING PTE. LTD. Full time

    Roles & ResponsibilitiesAs a leading training organization for the past 23 years, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career in adult education and training. Come experience our dynamic and continuous learning environment. We are seeking a dedicated candidate with...


  • Singapore INTERNET CORPORATION FOR ASSIGNED NAMES AND NUMBERS Full time

    Roles & ResponsibilitiesThe Communications Coordinator, APAC, will be responsible for developing written and visual content for assigned communications programs, coordinating participation in events and conferences, and supporting media relations for the Asia Pacific (APAC) region. In addition, this individual will contribute to larger-visibility programs...


  • Singapore INTELLISOFT TRAINING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are a training institute, providing IT & Computer Skills Training.We are looking for a couple of Training Executives to coordinate & administer the trainings, call prospective trainees for enrollment, and do the necessary coordination work for smooth operations & Setup of the training rooms.You should be able to do the following:1....


  • Singapore GMP RECRUITMENT SERVICES (S) PTE LTD Full time

    Roles & ResponsibilitiesJob ResponsibilitiesWork closely with the APAC Learning manager to develop and execute training plans, schedules, and budgets to meet the training needs of employees and stakeholders in the Asia Pacific region Participate in global learning and development projects as needed Implement regional learning and development initiatives...

  • Training Coordinator

    3 weeks ago


    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesAt Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous...


  • Singapore GLOBAL TRAINING SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesTraining and Sales Administrators assist trainers, students and course administrator running, recording and improving academic and professional courses. They also have to provide day-to-day administrative support for course leaders and head of department.Participating in creating and implementing training programs. Booking and...


  • Singapore AIG APAC HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Personal Lines Actuary, APAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ActuarialOur Actuaries are on the front lines, quantifying risk,...


  • Singapore AIG APAC HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Personal Lines Actuary, APAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ActuarialOur Actuaries are on the front lines, quantifying risk,...


  • Singapore GMP RECRUITMENT SERVICES (S) PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities Work closely with the APAC Learning manager to develop and execute training plans, schedules, and budgets to meet the training needs of employees and stakeholders in the Asia Pacific region Participate in global learning and development projects as needed Implement regional learning and development initiatives...


  • Singapore MIDEA ELECTRIC TRADING (SINGAPORE) CO. PTE. LTD. Full time

    Roles & ResponsibilitiesWork Hours: Mon-Fri, 9am-6pmOffice Location: 158 Cecil StreetJob description: Cross-functional strategic project planning and execution for APAC Region to ensure key projects, timelines, and deliverables are aligned with business objectives; Monitor project progress, identify potential issues, and proactively address challenges; ...


  • Singapore MIDEA ELECTRIC TRADING (SINGAPORE) CO. PTE. LTD. Full time

    Roles & ResponsibilitiesWork Hours: Mon-Fri, 9am-6pmOffice Location: 158 Cecil StreetJob description: Cross-functional strategic project planning and execution for APAC Region to ensure key projects, timelines, and deliverables are aligned with business objectives; Monitor project progress, identify potential issues, and proactively address challenges; ...

  • Training Coordinator

    2 weeks ago


    Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping...


  • Singapore PRESTIGE BIOPHARMA LIMITED Full time

    Roles & ResponsibilitiesJob Title: Certified Training Coordinator & TrainerJob Type: 1-Year ContractJob Summary:We are seeking a Certified Training Coordinator & Trainer to support our Learning & Development initiatives in the pharmaceutical industry. This 1-year contract role requires a professional with both training coordination and facilitation expertise...

  • training coordinator

    2 weeks ago


    Singapore PROPNEX REALTY PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities1. Plan, organize, and oversee the scheduling and coordination of assigned courses.2. Provide administrative and logistical support for training sessions and events, including registration, inquiries, data entry, and setup of rooms or virtual platforms (e.g., Zoom).3. Offer support to trainers/facilitators and...

  • Training Coordinator

    3 weeks ago


    Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Location:CaldecottContract Duration: 12 monthsWorking Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pmBasic Salary: $2,390 per monthResponsibilities:• Provide administrative and logistical support for engagement and training sessions which includes coordination with vendors and staff for availability,...


  • Singapore MEDLINK HEALTHCARE GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesThe Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall...

  • Project Coordinator

    2 weeks ago


    Singapore TELEPERFORMANCE SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities1. JOB DESCRIPTIONJob Title: Project CoordinatorOccupation : COORDINATORJob Description & RequirementsJob Description:We are hiring a skilled and experienced Project Coordinator with proactive and passional mindset to improve the customer journey for APAC customers of luxury sports automotive brand. If you have strong knowledge and...


  • Singapore GEODIS APAC (HOLDINGS) PTE. LTD. Full time

    Roles & ResponsibilitiesProject Management of the Legal Digitalization Program of GEODISYou will manage and support the enhancement of our Artificial Intelligences (AIs) for Contracts Management Lifecycle, Real-Estate, Claim and Corporate Databases:Being the key legal contact for the management of all our AIs supporting the legal digitalization of GEODIS ...