Desktop Support Engineer L2
6 days ago
Desktop Support Engineer requires to be supporting all the infrastructure related support. It requires to provide support to End User's .
- Min 1.8 years of experience into IT Support, Helpdesk OR Desktop Support primarily for providing Level 2.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Use tools and methodologies to load, copy and customize operating system configurations for deployment
- Responsible for tracking hardware and software inventory
- Familiarize end users on basic software, hardware and peripheral device operation
- Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
- To support VIP users
Tell employers what skills you have
Troubleshooting
Microsoft Office
Technical Assistance
Hardware
IT Operations
Service Desk
Operating Systems
Windows
ITIL
Technical Support
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Desktop Support Engineer L2
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