Admin Officer
2 months ago
Mon - Fri 8:30 a.m. - 5.30 p.m.
Sat 8:30 a.m. - 12:30 p.m
( Alternate Saturday )
Performs administrative duties
•Supports the Aftersales Manager / Service Manager with administrative activities and paperwork
•Prepare documents for approval
•Monitor leave application for approval
•Monitor over time submission for approval
•Assists with all subcontractors PO / sublets
•Conducts follow up according to subcontractors’ last activity
•Ensures office supplies are sufficient and to order
•Safekeep uniforms and safety boots and coordinate ordering
•Knows the relevant KPIs for his or her target achievement
•Ensures the smooth cooperation between all interfaces
•Filing of all documents and scanning and archiving
Supports the warranty department
•Makes sure that all customer data are updated
•To submit warranty claims
•Take part in warranty disposal
•Ensures warranty documents are submitted on time and error free
•General administration of all warranty matters
Customer care with call centre and reception
•Liaise with call centre on customer requests
•Assist with CCR-S
•Assist with VOC scores and response rate
. Minimum 1 year admin or working experience .
•Follow up on feedback and requests for Service Assistant and Advisors
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Aftersales
Archiving
Interpersonal Skills
Customer Care
Administration
Payroll
Data Entry
Warranty
Administrative Support
Team Player
Microsoft Word
Customer Service
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