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Telephone Operator

4 weeks ago


Singapore SENTOSA BEACH RESORT PTE LTD Full time
Roles & Responsibilities

Shangri-La Rasa Sentosa, Singapore

We are looking for a Telephone Operator to join our team

As the Telephone Operator, we rely on you to:

  • Provide a warm, helpful and informative service over the phone
  • Contribute to creating an excellent experience to all guests
  • Handle all guest requests in a professional and timely manner

We are looking for someone who:

  • Takes pride in being a hotelier
  • Preferably has relevant hospitality experience
  • Loves interacting with guests
  • Enjoys working as part of a team
  • Has a can-do attitude
  • Is a self-starter
  • Enjoys crafting best-fit solutions for guests

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now


Tell employers what skills you have

Verbal Communication
Telesales
Telemarketing
Interpersonal Skills
MS Office
Telecommunication
Attention to Detail
Communication Skills
Customer Service
Hospitality

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