IT Support/User Helpdesk Technician

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

Job SummaryWe are seeking a skilled Helpdesk Support Specialist to join our team at THONG SIEK FOOD INDUSTRY PTE LTD. The successful candidate will provide technical assistance and support to end-users who are using company systems, ensuring seamless operations and resolving technical issues efficiently.Key Responsibilities:Project support as assigned or...

Job SummaryWe are seeking a highly skilled and experienced Helpdesk Support Specialist to join our team at Cognizant. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesMonitor and respond to incoming support requests and...

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Roles & ResponsibilitiesA Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of user’s data, software, or computer To escalate specific requests or issues to next level for...

Roles & ResponsibilitiesIT Helpdesk EngineerYou will be responsible for: Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime,...

Job Summary We are seeking a skilled IT Helpdesk Support professional to join our team at HCL SINGAPORE PTE. LTD. As an IT Helpdesk Support, you will be the first point of contact for customer calls and queries, providing basic first-level technical support and troubleshooting. Key ResponsibilitiesProvide excellent customer service, focusing on listening,...

Roles & ResponsibilitiesJob Description & Requirements 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting. Knowledge of ITIL processes and practices. Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. Strong technical knowledge of desktop...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & ResponsibilitiesJoin a prestigious luxury brand as a Helpdesk Support Specialist! Attractive Salary Package (Basic) Location: Town Employment Type: 2 Months Contract Work Hours: Office HoursJob Responsibilities: Deliver first-level technical support to employees for hardware and software concerns. Diagnose and resolve technical issues related...

Job SummaryWe are seeking a skilled IT Helpdesk System Engineer to join our team at RK Recruitment Pte Ltd. As a key member of our IT department, you will be responsible for providing technical assistance and support to our corporate users. Your expertise in troubleshooting and resolving issues related to Microsoft Windows operating systems, applications,...

Roles & ResponsibilitiesAbout CGSICGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management,...

Job ScopeAttend to all incoming IT queries over the phone and resolve it accordingly.• Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases.• Be responsible for completing assigned tasks on time and to the satisfaction of the users.• Must be able to handle helpdesk...

About CGSICGS International Securities Pte. Ltd. is a leading integrated financial services provider in Asia, ranked among the top securities houses in the region.The company taps on its global and ASEAN insights to offer a range of financial services, including equities trading, wealth management, investment banking, and fixed income.CGSI is trusted by over...

Roles & ResponsibilitiesActing as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on client laptops.Diagnose, troubleshoot, and resolve laptop-related...

Roles & ResponsibilitiesJob Summary:As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal...

Roles & ResponsibilitiesJob Scope: The job holder will provide administrative and operational support to the Strategic Engagement Division, i.e. responding to queries received from internal and/or external stakeholders and handling of helpdesk services. The job holder needs to have analytical skills to understand queries received and provide appropriate...

Roles & ResponsibilitiesOnly Singaporean needs to apply.Reporting to Ops Lead, acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Job Scope:Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on...

Roles & Responsibilitieso Acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.o Technical Support & Troubleshooting:§ Provide timely and accurate support for hardware and software issues on client laptops.§ Diagnose, troubleshoot, and resolve...

Roles & ResponsibilitiesExecutive IT Helpdesk Support Specialist · Have at least a degree in Information Technology or equivalent in relevant discipline· Familiar with Level 1 & 2 Support and its escalation as well as providing incident reports or other reporting on a timing matter.· Have at least 2+ years of experience desktop, laptops, mobile device,...