Application Support Engineer

1 week ago

Singapur, Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
  • Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
  • Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
  • Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
  • To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
  • Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
  • Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
  • Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
  • Good communication skills, negotiation skills, and stakeholder management.
  • Adhere to organizational guidelines and process during deliver.
  • Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
  • eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

  • Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
  • Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
  • Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
  • Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
  • Good level of command over production Infra; performance monitoring and reporting tools.
  • Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
  • Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
  • Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
  • Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
  • Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
  • Working Experience on any microservice platform mostly in Banking.
  • Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
  • Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
  • Ability to work with stakeholders to stretch role in depth/width.
  • Should be well-versed with latest Finacle and technology trends.
  • Good experience in running automation and service improvements experience.
  • Good experience on working with multiple teams of infra and Functional team.

Tell employers what skills you have

Architect
Scrum
Onshore
Scripting
Logstash
Appdynamics
AIX
Reliability
Good Communication Skills
Application Support
Reliability Engineering
Banking
API
Stakeholder Management
People Management

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