Customer Relations Executive
1 week ago
- Leading Education Platform in South East Asia
- Attractive Remuneration Package
Responsibilities:
- Deliver professional customer service to hotline calls and front desk walk-ins.
- Be the first point of touch with customers.
- Handle and resolving customers enquires and feedbacks.
- Ensure that complaints are monitored and resolved.
- Able to handle emergency situations/complains appropriately should the situation arises.
Requirements:
- Diploma in all disciplines of study.
- No experience needed (Training provided)
- Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
- Good communication skills and customer service orientated attitude
- Ability to liaise with English & Chinese speaking clients is essential.
Working Hours: 5 days work week (3 weekdays + 2 weekends)
To apply, please submit your detailed CV with the following details for faster processing:
- Reason for leaving
- Expected salary
- Earliest availability date
We regret that only short-listed candidates will be contacted shortly.
Tell employers what skills you have
CRM
Front Office
Microsoft Office
Microsoft Excel
Telemarketing
Interpersonal Skills
Administration
Good Communication Skills
Front Office Operations
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Disposition
Customer Relations
Hospitality
Customer Service Experience
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