Customer Relations Officer
7 months ago
Responsibilities:
Attend to inbound callsAttend to call-back requests from customersEnsure follow-up on escalated casesFiling of claims for customer (i.e over-deduction/failure to exit/double deduction)Concession-related matters (i.e lost of card/replacement procedure/extension issues/application issues)Perform simple investigation for casesAttend to emails enquiry when necessaryOther ad-hoc duties as assigned by Team Leaders or SupervisorsRequirements:
Prior working experience in call centre will be advantageousPrior customer service experience is requiredA team player with good interpersonal and communications skillsSelf-motivated and able to work independently with minimal supervision-
Customer Relations Executive
1 month ago
Singapur, Singapore CADMUS RESOURCES Full timeRoles & Responsibilities Leading Education Platform in South East Asia Attractive Remuneration PackageResponsibilities: Deliver professional customer service to hotline calls and front desk walk-ins. Be the first point of touch with customers. Handle and resolving customers enquires and feedbacks. Ensure that complaints are monitored and resolved. ...
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Customer Relations Specialist
3 months ago
Singapur, Singapore Masters Career Consultancy Pte Ltd Full timeJob Summary: As a Customer Relations Specialist, you'll support the sales team by managing operations, schedules, and customer inquiries. You'll help ensure smooth sales activities, maintain strong customer relationships, and improve processes. This role requires strong organization, attention to detail, and problem-solving skills. Responsibilities: Assist...
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Customer Relations Associate
1 month ago
Singapur, Singapore The Pique Lab Full timeAbout The Pique LabThe Pique Lab is a dynamic and innovative education company dedicated to creating engaging Math and Science learning experiences for students aged 9 to 16 in Singapore. Our mission is to make learning fun, shorten learning curves, and help students develop a genuine appreciation for Math and Science.Job Title: Customer Relations...
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Customer Relations Associate
3 months ago
Singapur, Singapore The Pique Lab Full timeImagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking...
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Public Relations Officer
3 weeks ago
Singapur, Singapore PERMA-LINER INDUSTRIES (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description for Public Relationship Officer (Full-time)Responsibilities: Plan and execute public relations programs to enhance project visibility and community engagement. Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner. Collaborate with the Client to implement...
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Guest Relations Officer
1 month ago
Singapur, Singapore Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at Marriott International. As a key member of our operations team, you will play a vital role in ensuring that our guests receive exceptional service and support throughout their stay.Key ResponsibilitiesAssist managers in ensuring daily operations run smoothly and...
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Customer Relations Ambassador
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob Title: Customer Relations ExecutiveJob Summary:We are seeking a highly skilled and customer-focused Customer Relations Executive to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our casino guests, ensuring their needs are met and exceeded.Key...
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Senior Officer, Mortgage Relations Officer
6 months ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Mortgage Relations Officer (1 year contract), Mortgage Relations Unit Posting Date: 26-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...
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Guest Relation Officer
1 month ago
Singapur, Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...
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IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in...
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Passenger Relations Officer
2 months ago
Singapur, Singapore Singapore Airlines Full timeJob Description The successful candidate will be part of Premium Passenger Services (Airport Operations) unit in SIA's Customer Services & Operations Division. The successful candidate will be part of a dynamic team managing the day-to-day operations of the SIA flagship SilverKris Lounge as well as rendering First Class service to our premium passengers....
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Guest Relations Officer
4 months ago
Singapur, Singapore Accor Full timeCompany Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...
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Customer Service Officer
6 months ago
Singapur, Singapore RichLand Logistics Full timeScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...
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Customer Relations Executive
6 months ago
Singapur, Singapore Helius Full timeThe position exists in order to represent the business in assisting, responding and resolving customer issues via the service journey (self service and chatbot) with the objective of ensuring a positive customer experience and satisfaction by providing a quality level of service consistent with accurate information and in a timely manner within the limits...
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Customer Service Officer
6 months ago
Singapur, Singapore DBS Bank Full timeBusiness Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
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Customer Service Officer
1 month ago
Singapur, Singapore MCI Career Services Pte Ltd Full timeJob Summary:5 days’ work week (8.30am – 5.30pm)UP to S$2,800Location: East (Bedok) Job Responsibilities:Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling...
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Customer Service Officer
3 weeks ago
Singapur, Singapore NURTURESTARS PTE. LTD. Full timeRoles & ResponsibilitiesJob Summary:The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.Job Description:1....
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Customer Service Officer
1 month ago
Singapur, Singapore MCI Career Services Pte Ltd Full timeJob DescriptionJob Summary:5 days’ work week (8.30am – 5.30pm)UP to S$2,800Location: East (Bedok) Job Responsibilities:Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. Liaise with customers on incoming queries, ensuring timely and effective execution of customer...
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Public relations officer # Woodlands
1 month ago
Singapur, Singapore GREENSAFE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Report and assist Project Manager (PM) on public relation programme in relation to meet the project(s) goals; To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract; To give advance...
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Customer Service Officer
1 month ago
Singapur, Singapore PRISM+ Full timePRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.We are looking for a dedicated and enthusiastic Customer Service Officer to...