Customer Service Officer

2 months ago


Singapur, Singapore MCI Career Services Pte Ltd Full time

Job Summary:

  • 5 days’ work week (8.30am – 5.30pm)
  • UP to S$2,800
  • Location: East (Bedok) 

Job Responsibilities:

  • Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. 
  • Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices. 
  • Handle claims received from customers. 
  • Handle office reception duties include attending to incoming calls and faxes. 
  • Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers. 
  • Prepare documentation relating to Certificate of Origin, Letter of Credit, shipments, etc. 
  • Proper keep and filing of import / export documents. 
  • Responsible for any other general admin duties. 
  • Perform any other duties assigned by the superior.  

Job Requirement:

  • Knowledge of Certificate of Origin, Letter of Credit, import/export document is advantageous.
  • Service and Customer service oriented and good interpersonal skills.
  • Ability to work in a fast-paced environment to work independently and in team settings. 
  • MS Office proficient. 

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.


Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)



  • Singapur, Singapore PropNex Full time

    Customer Service Officer Customer Service Officer PropNex Realty Pte Ltd Responsibilities: 1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter. 2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, handle office equipment...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...


  • Singapur, Singapore PRISM+ Full time

    PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.We are looking for a dedicated and enthusiastic Customer Service Officer to...


  • Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job DescriptionJob Summary:5 days’ work week (8.30am – 5.30pm)UP to S$2,800Location: East (Bedok) Job Responsibilities:Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service. Liaise with customers on incoming queries, ensuring timely and effective execution of customer...


  • Singapur, Singapore Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceJoin a market leader within Other ServicesLeadership RoleThe JobYou will be responsible for : Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries; Fulfillment follow through on case handling and with customers. Ensure group...


  • Singapur, Singapore TransitLink Full time

    Responsibilities:Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges Requirements: Minimum GCE N or O LevelCustomer service mindsetGood communication skills and pleasant dispositionWilling to perform shift work


  • Singapur, Singapore RichLand Logistics Full time

    ScopeTo execute daily operations in accordance to the processes and procedures establishedTo report any service related issues, escalations or failures to the supervisorTo liaise and follow up with customers on the delivery statusTo perform proper follow up procedures on all expedited shipmentsTo perform all reporting in a timely and appropriate mannerTo...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionCustomer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls• Customer’s order and data processing on WMS (warehouse management system)• Verify operational documents with billing summaries to be sent to...


  • Singapur, Singapore Unison Consulting Pte Ltd Full time

    Job Responsibilities & Duties Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer ExperiencesFollow-up on all outstanding incidents/casesLogged all calls reported into the case management system.Maintains and accurately update...


  • Singapur, Singapore ITCAN Pte Ltd Full time

    ITCAN PTE LTD is a pioneering technology solutions provider headquartered in Singapore, with a global footprint that spans across diverse industries. With a profound commitment to innovation and excellence, we empower businesses to navigate the digital landscape with confidence. ITCAN has been at the forefront of driving transformative change through...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Customer Service is to manage the customer services activities within warehouse to meet customer needs. • Communicate with team members and our customers via both email and phone calls• Customer’s order and data processing on WMS (warehouse management system)• Verify operational documents with billing summaries to be sent to customers• Ensure that...


  • Singapur, Singapore Raytheon Technologies Full time

    Unspecified Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how...


  • Singapur, Singapore Flintex Consulting Pte Ltd Full time

    Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting...

  • Prison Officer

    7 months ago


    Singapur, Singapore Singapore Prison Service Full time

    A UNIFORM CAREER WITH SPS - ARE YOU THE ONE WE ARE LOOKING FOR? As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard. We aspire to create a positive impact in the lives of offenders, and inspire everyone, at every chance towards a society without re-offending. ...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. Key...


  • Singapur, Singapore Eurofins Singapore Clinical Diagnostics Full time

    Job DescriptionContributes to the professional growth and development of the Customer Service function.Attends to customers’ enquiries in a professional manner.Ensure customer satisfaction by extending responsive and meticulous support.Provides immediate response to client’s technical/service related queries and problems.Addresses and resolves...


  • Singapur, Singapore Rolls-Royce Full time

    Description As the Customer Support Officer, you will be responsible for providing technical, logistical and commercial assistance to Rolls-Royce customers and Authorized Service Center (ASC) personnel through on-site support, guidance and training as it relates to customer support and the Authorized Service Center agreements. This position is...


  • Singapur, Singapore Rio Tinto Full time

    Why explore ​A challenging opportunity to work in our World Class Aluminium commercial team Exposure to global operations, processes, and stakeholders Gain exposure across our global commercial business Based in Singapore, a global commercial hub for Rio Tinto About the role ​ The objective of RTA Sales & Marketing (S&M)...


  • Singapur, Singapore Rio Tinto Full time

    Why explore ​A challenging opportunity to work in our World Class Aluminium commercial team Exposure to global operations, processes, and stakeholders Gain exposure across our global commercial business Based in Singapore, a global commercial hub for Rio Tinto About the role ​ The objective of RTA Sales & Marketing (S&M)...


  • Singapur, Singapore Hastings Deering Full time

    Company : Performance Motors Limited Responsible for providing telephone base support to BMW Customers Responsible for all matters related to administer booking and appointment making Service/ repair work via Sales force Daily payment transection (All mode of payment) Daily Clearing of all outstanding phone and email messages