Customer Service Officer

3 months ago


Singapur, Singapore Snaphunt Full time

The Offer

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • Leadership Role

The Job

You will be responsible for :

  • Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries; 
  • Fulfillment follow through on case handling and with customers. 
  • Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
  • Overtime is Required

The Profile

  • Minimum of ITE, 'O' levels
  • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.   
  • Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
  • Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
  • Possess good command of written and spoken English.
  • Good analytical skills; passion for working and is good in working with numbers.
  • Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
  • Passion for working, responsible and with good working attitude.
  • Proficient in PC skills including MS Office applications.

 

The Employer

Our client is a pioneering technology solutions provider headquartered in Singapore, with a global footprint that spans across diverse industries.



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