Tiffany & Co. Client Relations Executive
1 month ago
We are seeking a highly skilled Client Relations Executive to join our team at Tiffany & Co. in the South Asia Pacific region. As a key member of our client relations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer experiences.
Key Responsibilities- Assist in the development and implementation of client engagement strategies and programs to drive business growth and customer satisfaction.
- Provide exceptional client service, responding to client inquiries, and resolving issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless execution of client events and activations.
- Manage and distribute client event calendars, ensuring timely communication and updates.
- Support client gifting initiatives, working closely with vendors and stakeholders to ensure successful execution.
- Contribute to the development of client strategy decks, providing insights and recommendations to drive business growth.
- Provide guidance and support to local retail teams, ensuring alignment with global directives and event guidelines.
- Compile and analyze data to inform client engagement strategies and optimize event budgets.
- Microsoft Office Suite (Excel, PowerPoint, and Word) proficiency.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to work under pressure, meet deadlines, and multitask.
- Detail-oriented and organized, with a passion for client relationship building.
- Preferred: Luxury retail experience and written/spoken Mandarin language skills.
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