![Recruit Express Pte Ltd](https://contents.bebee.com/companies/sg/recruit-express-pte-ltd/avatar-jsrEA.png)
Call Centre Agent/Customer Service Officer
1 month ago
- Handle inbound enquiries from customers on banking products and services.
- Understand customers' needs and provide 1st call resolutions.
- Solicit customer feedback, identify problem trends and recommend improvement actions.
- Process waivers
- Adherence to duty roster
- Ensure all calls are provided within the agreed Service Quality such as Product knowledge and service delivery.
Requirements:
- Minimum 3 years of customer service experience.
- Comfortable with call centre environment.
Interested candidates please send in your resume to:Yvonne Suan Ying Zhen Outsourcing Team Email: .comEA License No: 99C4599*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
EA Personnel Name: Topaz Liang Huimin EA Personnel No: R1104500
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