Inbound Call Centre Agent

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone and or email. Follow-up on outstanding cases and perform call-back to customers when necessary Any other ad-hoc tasks assignedRequirements: Candidate must possess minimum 'O' Levels or...

Job SummaryAt the Singapore Red Cross Society, we are seeking a skilled Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program. This role will focus on receiving inquiries, managing home...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Job Summary:THE SUPREME HR ADVISORY PTE. LTD. is seeking a skilled Call Centre Agent to fill the position of Hospital Bill Outbound Calling Position. In this role, you will be responsible for handling inbound calls related to hospital bills and making outbound calls to follow up on payment. Responsibilities include:• Handling inbound calls related to...

Roles & ResponsibilitiesJob Description Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active...

Responsibilities: Manages internal and external phone calls.Promptly answer all incoming calls in a courteous and professional manner.Provide accurate information about the hotel, its facilities and services.Transfer calls to appropriate departments or guest rooms.Assisting guests with outgoing phone calls.Handle wake-up calls.Coordinate with other...

Roles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...

Job SummaryAs a Call Centre Senior Executive at PERSOLKELLY SINGAPORE PTE. LTD., you will be responsible for providing exceptional service to all customers. This role involves handling mailbox enquiries, resolving customer issues via email communication and personalized calls, and ensuring accuracy of data collected from customers.Key Responsibilities•...

Roles & ResponsibilitiesAt Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & Responsibilities Call Centre Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve /...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Roles & ResponsibilitiesDescriptionPlease be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (e.g. Hokkien, Cantonese).Rotational Shift: 8.00am - 8.00pm & 8.00pm - 8.00am (3 - 4 working days/week)*1 year...

Roles & ResponsibilitiesJob Description: Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints Conduct outbound calls to follow up on issues/orders/complaints to...

Roles & ResponsibilitiesBenefits: Competitive Salary: Basic salary ranging from SGD $2,000 to $2,400 + OT pay ($100 - $200) + Variable Bonus. Structured Work Week: Enjoy a fixed 5.25-day work schedule with alternate Saturday half-days and Sundays off. Career Growth: Opportunities to enhance customer service and communication skills in a well-established...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...