Call Centre Customer Service Officer
2 weeks ago
Call Centre Customer Service Officer
Working Days & Hours: 5 days | 12.30pm-10.30pm
Working location: New Industrial Rd (Bartley)
Salary: $2160
Job Responsibilities
- Attend to call centre hotline enquiries.
- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions.
- Understand caller's concerns and provide resolutions.
- Generate daily call monitoring reports.
- Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline.
- Any other duties assigned.
Job Requirements
- Able to Work Shift, Weekends and Public Holidays
If Interest please kindly click on the Apply button
Ong Choon Kiat (James) | Reg No: R
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Channel
Data Entry
Good Communication Skills
Freight
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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