Call Centre Officer

Call Centre:- Office Hour / 5 Days Work Week (including weekends):CBDResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a positive and helpful approach in interactions with all customers Any other adhoc duties as...

Call Centre Exp Office Hour / 5 Days Work Week including WeekendsResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customers in the call centre system Achieve individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with all customers Any other...

Roles & ResponsibilitiesCall Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management Maintain a...

Roles & Responsibilities Call Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management ...

Roles & Responsibilities Call Centre / Call Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBDResponsibilities Handle inbound and outbound calls Attend to customers' enquiries via hotline and email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the management ...

Roles & ResponsibilitiesJob Responsibilities:• Handle phone calls from customers• Make appointment for customers for servicing• Assist with service advisors on call centre matters• General Admin duties• Other duties as and when assigned.Job Requirements:• Experienced as a Receptionist or customer service ground job preferred• Experienced...

Call Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...

Call Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI Achieve personal KPI Administrative duties and KPI reporting to management Handle incoming calls, queries and feedback Appointment management for customers Allocate customers data to team members and track status Assist call centre manager in call centre daytoday operations**JOB...

Call Center / Customer Service / Hospitality Exp:No Exp Welcome Training Will Be Provided:- 5 Days / Office Hour / Able to work on WeekendResponsibilities: Handle inbound calls Follow up on escalated cases and perform call back when required Maintain a positive and helpful approach in interactions with all customers Ad hoc duties as assignedRequirements:...

Call Centre No Exp Are Welcome To Apply Office Hour / 5 Days Work Week including WeekendsResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customer in the call centre system Achieve individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. This sucessful candidate wiill be involved in being a part of the "referral call agent" team for a GP clinic chain in Singapore. The call agent will navigate patient...

Roles & ResponsibilitiesCall Centre Officer role for Banking Client3 Months Paid Training provided - Attractive Salary package with Allowance upon successful completionWork Location: Changi or Jurong East (Training at Changi only)Work Type: Shift Hours after Training period (Training will be office hours)Requirement Call Centre Experience Able to work...

Call Centre Officer / Braddell / Up to $3k • Demonstrates effective, clear and professional written communication to customers• Provides prompt and efficient service to users including appropriate escalation of any issues.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively...

Call Centre Officer / Braddell / Up to $3k• Demonstrates effective, clear and professional written communication to customers• Provides prompt and efficient service to users including appropriate escalation of any issues.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively seek...

Leading Utilities Group companyDuration: 9 months extendable/convertibleWorking Location: Kallang Sector Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Up to 3 months bonus per yearJob Responsibilities Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to...

Leading Utilities Group companyDuration: 9 months extendable/convertibleWorking Location: Kallang Sector Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Up to 3 months bonus per yearJob Responsibilities Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to...

Conduct training for new staff on the product knowledge. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders on transaction monitoring. Calibrate transaction monitoring with assessors. Supervise transaction monitoring. Design and implement quality processes jointly with relevant business units....

Job DescriptionHandle customers' enquiries (not limited to phone calls, email, live chat, instant messaging)Manage protocols (such as fire & emergency messages)Liaise with other department enquiries and requestsManage customers' feedbackMake accurate data entry to the CRM System and maintain records.Participate in trainings, tests and audits when...