Strategic Account Manager

2 weeks ago

Singapore LSEG (London Stock Exchange Group) Full time
Account Managers (AM) help clients achieve their strategic objectives by providing excellent relationship management, service & support. We work on understanding client's business. We optimise client's workflows and priorities.

The Account Manager for Group/Key strategic account is responsible for maintaining deep customer relationships to drive account revenue growth and retention.

We help developing a high value contact network within these accounts, opening doors to retain & grow our book of business.

This role is specifically focused on Group/Key strategic account management.

The AM will be accountable for the commercial close of all deals and retention of existing business. You will also build/support larger solution opportunities and work alongside Sales Specialists and Customer Success Managers to close them.

What will you be doing?- Demonstrate deep understanding of the customer decision makers' strategies, priorities and needs- Have solid understanding of our propositions to initiate conversations and raise interest- Build and embed a long-term trusted advisor relationship within accounts- Drive growth by growing our revenue footprint within accounts- Expand overall customer engagement and increase net revenue within book of business- Be responsible for all commercial activities within accounts, owning the end-to-end customer relationship- Drive efficiency in account administration- Manage internal and external partners and maintain networks to negotiate and close deals- Ensure high client satisfaction & service levels are maintained- Focus on constantly learning new products, proposition and stay abreast of industry trends- Own the input & maintenance of all account plans & activities in Salesforce- Analyse impact from intelligence on competitor activity and provide feedback to senior management and Product teams- Work collaboratively across cross-functional teams and bring a positive culture to work every day- Excellent time management skills, team work but also independent drive and execution- Open to change and easily adaptable to changes and opportunities

What are we looking for?- Experience in Sales / Business Development / Account Management is required- Previous market or competitor experience is required- Project management experience is a big advantage- Strong understanding of customers - their business model and workflows- Selling skills (identity, develop and articulate a sophisticated proposition/consultative selling)- Ability to develop and execute a sales execution plan (account plan, territory plan)- Problem solving—ability to understand, articulate, structure and solve client needs- Good Knowledge of CRM software and admin systems

Why join us?- A Diverse and

Inclusive Workforce:
an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people;

  • We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme
Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data- Professional Development: Quarterly Connects to ensure you meet your Goals & Objectives- Focus on Wellbeing: A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance-
Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising


At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities.

Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries.

However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital s

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