Senior Franchise Business Manager

2 weeks ago

Singapore SUPER MAGNIFICENT COFFEE COMPANY PTE. LTD. Full time

Our Blend


The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers.

In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand.

We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone's day.


Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us.

We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew

Brew Crew Opportunity


Our Global Brew Crew is seeking a
Senior Franchise Business Manager to manage, develop and grow our Franchise Partners and advance our ambition to be the global franchisor of choice in Coffee & Tea.

You will transform the way we engage with our Franchise Partners, to systematize and have better visibility and structure.

Key Responsibilities
In collaboration with a cross-functional team including Operations & Training, Marketing, Finance, Supply Chain and HR, you will:

  • Build trust and strong relationships with Franchise Partners through continuous engagement and performance monitoring to advance our shared goals
  • Establish operating rhythms starting with annual business planning, quarterly business reviews, monthly reporting and operational audits to uncover and execute on areas of opportunity
  • Assist with the development and implementation of Franchiseespecific business plans and budgets
  • Interpret business performance reports, benchmark and suggest corrective actions where necessary
  • Protect Brand integrity via implementation and measurement of Standard Operating Procedures
  • Identify and communicate formal training needs to the training department for training intervention
  • Monitor and feedback information about competitor activity within his/her region
  • Identify instore training needs and implement (OTJ) on the job training interventions and coaching Collaborate with Marketing Business Partner to influence and support Franchise marketing strategies and implementation of national marketing campaigns. Enforce correct use of all supporting elements i.e. point of sale, premiums etc.

Your Ingredients

  • Degree/Advanced/Higher/Graduate Degree in related field
  • Experience in progressively responsible roles, including 5+ years with a well
- established food industry/QSR company, preferably coffee & tea

  • Experience with multiunit retail and international franchise, preferably with market entries
  • Financial and business acumen: demonstrated ability to uncover and exploit opportunities to optimize operations and profitability
  • Strong understanding of operations and logistics, particularly as they relate to execution of marketing programs (retail, food & beverage and franchise experience a plus)
  • International business background and experience working across cultures
  • Growth mindset
  • Approaches issues and opportunities in a collaborative but independent manner International travel when required

Performance & Rewards


At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.


Our 'FROTH' VALUES
We believe in the
fundamental truths that guide us through our daily lives:

-
F RIENDLINESS**:

- **We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
-
R ESPECT
  • We are inclusive and honour each other's values, opinions and diversity.

-
O WNERSHIP
  • We take ownership and accountability for our individual, team and business results, every day.

-
T EAMWORK
  • As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.

-
H ONESTY
  • We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

  • Manager, Franchise

    2 weeks ago

    Singapore Adidas Full time

    Purpose & Overall Relevance for the Organisation:This role is responsible for maximizing the profitability and optimizing the store network of the Market Franchise business by: Defining the Franchise strategy for the Market, in line with the Market targets and priorities Driving profitable market share growth of the Market Franchise business Selecting...

  • Franchise Business Development Manager

    3 months ago

    Singapore 4FINGERS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesFranchise Business Development Manager plays a critical role in expanding our brand through strategic franchise partnerships! This role involves prospecting, identifying, recruiting and supporting potential franchisees, ensuring their alignment with our brand values and standards. Additionally, you will oversee the implementation and...

  • Franchise Manager

    2 weeks ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Our client is a well-established market leader in the F&B industry. They are looking for a Franchise Manager assist their team for the next phrase of their business. They are located in Central - easily accessible.This Franchise Manager would be responsible for: Responsible for visiting all Franchises from different regions on a frequent basis. Responsible...

  • Franchise/Business Development Executive

    4 weeks ago

    Singapore QILIXIANG PTE. LTD. Full time

    Roles & ResponsibilitiesPart 1 –Primary roles of the job which are measurable and may be used as part of KPIs Responsible to guide Franchisee on Staff Management (Hiring, Training, Scheduling and handling of staff) of Franchisee outlets. Responsible to guide Outlet Staffs on day-to-day Operation inclusive on reporting. Guidance on Stock Management...

  • Global Franchise Business Development Manager

    2 weeks ago

    Singapore ROSEONLY (SINGAPORE) PTE. LTD. Full time

    About us:Roseonly is an operator of retail outlets and online platforms designed to sell floral products. The company's platform sells imported roses and rose-themed jewellery and accessories, enabling users to get love tokens.Overview:As a Franchise Business Development Manager, you will be responsible for identifying potential franchisees, negotiating...

  • Regional Franchise Manager

    2 weeks ago

    Singapore GYMMBOXX PTE. LTD. Full time

    Job Description:The incumbent will be responsible for cultivating new Franchisees for our growing presence in Singapore and beyond, responsible for ensuring the consistent implementation of company policies and procedures across all franchise locations, as well as maintaining brand standards and customer satisfactionThis includes: Creating effective...

  • Franchise Brand Operations Manager

    2 weeks ago

    Singapore ATLAS TS SINGAPORE PTE. LTD. Full time

    DescriptionThe (Franchise) Brand Operations Manager plays a critical role in ensuring the success of a franchise brand in local market, by managing the day-to-day operations and executing on strategic initiatives in collaboration with Home Office and franchisees through coaching, motivating, influencing, and escalating.Requirements:RESPONSIBILITIES:Grow &...

  • Franchise Profitability, Apac

    2 weeks ago

    Singapore BK ASIAPAC, PTE. LTD. Full time

    Our Opportunity:Sr. Manager, Franchise Profitability APAC is responsible for conducting financial analysis and forecasts regarding franchisee financial performance, as well as developing reports and presentations to the senior management team and franchisee senior management. The role includes conducting analysis and developing project plans to execute...

  • Business Development Manager

    4 weeks ago

    Singapore JDA WMS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are seeking a highly motivated and experienced Business Development Manager with a proven track record of success in business development, preferably within the franchise or F&B industry. The ideal candidate will be responsible for identifying, evaluating, and executing new business opportunities to drive the growth...

  • Business Development Manager

    4 weeks ago

    Singapore JDA WMS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are seeking a highly motivated and experienced Business Development Manager with a proven track record of success in business development, preferably within the franchise or F&B industry. The ideal candidate will be responsible for identifying, evaluating, and executing new business opportunities to drive the growth...

  • Management Associate for Franchise Department

    2 weeks ago

    Singapore WOLA RECRUITMENT PTE. LTD. Full time

    Key Responsibilities: Assist in the coordination of franchise development activities, including prospect research, franchise agreement preparation, and franchisee communication. Conduct market research to identify potential franchise markets and analyze market trends. Maintain accurate documentation and records related to franchise agreements, legal...

  • Manager Franchise Operations Excellence EM

    2 months ago

    Singapore adidas Full time

    Purpose & Overall Relevance for the Organization:   This role is responsible for ensuring Franchise mono-branded stores provide best-in-class consumer experience and deliver against Net Sales and profitability targets.   The Franchise Operations Excellence Manager will work with EM Cluster teams and other markets Franchise counterparts to...

  • Manager Franchise Operations Excellence EM

    4 weeks ago

    Singapore adidas Full time

    Purpose & Overall Relevance for the Organization:   This role is responsible for ensuring Franchise mono-branded stores provide best-in-class consumer experience and deliver against Net Sales and profitability targets.   The Franchise Operations Excellence Manager will work with EM Cluster teams and other markets Franchise counterparts to...

  • Franchise & Brand Marketing Manager, Apac

    2 weeks ago

    Singapore NBCUniversal Full time

    Company DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...

  • Franchise Operation Supervisor

    1 month ago

    Singapore WOOGA K-KITCHEN PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Franchise Operation Supervisor - Food DivisionLocation: SingaporeAbout Us:At Wooga K-Kitchen, we are dedicated to offering innovative and high-quality dining experiences that celebrate Korean cuisine. Our brand has carved a niche in the market, leading to rapid expansion through franchising model and new site developments...

  • Franchise Operation Supervisor

    2 weeks ago

    Singapore WOOGA K-KITCHEN PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Franchise Operation Supervisor - Food DivisionLocation: SingaporeAbout Us:At Wooga K-Kitchen, we are dedicated to offering innovative and high-quality dining experiences that celebrate Korean cuisine. Our brand has carved a niche in the market, leading to rapid expansion through franchising model and new site developments...

  • Associate Finance Manager, Vision Care Franchise

    2 weeks ago

    Singapore Johnson & Johnson Full time

    The Associate Finance Manager, Vision Care Regional Office BUF, will act as key finance business partner to:Regional cross-functional teams to support planning/ allocating regional investments to ensure delivery of financial commitment and execution of business strategy Franchise marketing, commercial, crossfunctional teams, and markets to support execution...

  • Commercial Manager, Apac Franchise

    2 weeks ago

    Singapore THE BODY SHOP INTERNATIONAL (ASIA PACIFIC) PTE LIMITED Full time

    Purpose of role:To support Head Franchise's retail sales growth and manage wholesale performance through event planning, New Product Development launches and stock availability, develop pricing strategies and manage product assortment planning to optimise wholesale for the assigned categoriesKey Job Accountabilities: Work with assigned markets on effective...

  • Senior Executive, Franchise Management

    1 month ago

    Singapore Paramount Full time

    Paramount Networks International, is comprised of many of the world's most popular multimedia entertainment brands, including MTV, MTV LIVE HD, Nickelodeon, Nick Jr., Comedy Central, Paramount Channel, BET and more. Paramount brands reach more than 3.8 billion cumulative subscribers in 180+ countries and territories via more than 200 locally programmed and...

  • Senior Executive, Franchise Management

    4 weeks ago

    Singapore Paramount Full time

    Paramount Networks International, is comprised of many of the world's most popular multimedia entertainment brands, including MTV, MTV LIVE HD, Nickelodeon, Nick Jr., Comedy Central, Paramount Channel, BET and more. Paramount brands reach more than 3.8 billion cumulative subscribers in 180+ countries and territories via more than 200 locally programmed and...