Senior Customer Service Officer

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

What is INITIA?The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYJobs Highlights: Location: Kallang NearestMRT:Mattar (Downtown...

Roles & Responsibilities~WEST REGION~ (Company 2ways transport provided)Key Responsibilities:• Answer and direct phone calls from customers.• Assist in the preparation of regularly scheduled reports.• Develop and maintain a filing system.• Update and maintain office policies and procedures.• Order office supplies and research new deals and...

Roles & Responsibilities1. Manage incoming sample.2. Preparing test report.3. Manage Intern from ITE/Poly that have been allocated to Customer Service/Admin department.4. Arranging reports to be kept in the metal cabinet.5. Arranging past year reports to be sent to Crown (external storage agent).6. Maintain the cleanliness of the sample log in area.7. Report...

Roles & ResponsibilitiesJob Description:The role of the Customer Services Officer is to provide a warm and knowledgeable experience for patients and customers at the Information Counter and within Thomson Medical Centre (TMC). The officer plays a crucial part in ensuring seamless hospital operations and maintaining a consistently high service standard for...

In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. Experience in both inbound and outbound travel industry Able to work shift...

Roles & Responsibilities5-day week (Monday to Friday)Regular office hours: 8.30 am to 6.00 pmEasily accessible work location: International Plaza (above Tanjong Pagar MRT station)On-the-job training will be providedBenefitsCareer advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for...

Roles & ResponsibilitiesResponsibilitiesDistributor handling not limiting to procurement and customer service support Provide good customer support to our corporate customers, including end-to-end management of customers' orders and requests Respond promptly to customers' inquiries, including requests for quotations, service support and documentation Prepare...

Roles & ResponsibilitiesJob Description:The Customer Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external...

COMPANY DESCRIPTIONHD Hyundai Global Service Singapore Pte Ltd is a member of Hyundai Heavy Industries Group (World No.1 Shipbuilder).We provide marine engine spare parts & technical service for vessels globally.As a unit of the shipbuilding giant Hyundai Heavy Industries, Hyundai Global Service is committed to becoming a trusted and admired company by its...

We are looking for a passionate and professional Senior Executive Officer to join our Customer Service Management team.Based in Singapore and reporting to the Manager, the incumbent will have day-to-day responsibility of supervising the customer service contact centre as well as other service touch points to ensure smooth operations with consistent...

Roles & ResponsibilitiesResponsibilities Strategically develop and execute sales plans to meet or exceed sales targets. Maintain and enhance customer relationships. Understand customer needs to effectively propose solutions. Lead and mentor the sales team toward achieving business goals. Negotiate contracts and close agreements. Prepare and present...

Roles & Responsibilities Lead and Manage Customer Service Team. Initiate and Manage Continuous Improvement Activities. Support data processing and analysis on inventory data / transaction data. Compile the relevant specification with operation team for any purchasing / sourcing. Communicate and liaise with procurement team for any operational supply,...

We are looking for a passionate and professional Senior Executive Officer to join our Customer Service Management team to help us with our mission of providing excellent customer service.Based in Singapore and reporting into the Manager, Customer Service Management, the incumbent will manage customers across all touch points.However, we also recognize that...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYWorking Location: Kallang,...

Arrange and coordination of incoming and outgoing parcels; Process and followup on customer orders; Able to solve customers' queries tactfully; Ensure to work accurately and timely as SOP and KPI Attend to Walk-In customers inquiries Ensure services provided are clearly explained to customers Data entry in the system Packing of customer items Ensure...

Looking for a stable and exciting career with great growth prospects and learning opportunities ? Join Uptas and become a Admin & Customer Service OfficerLocated beside Bedok MRT.This is a dynamic and fast-paced role that requires excellent communication skills and a strong work ethic. Don't worry if you have no experience, our senior colleagues will provide...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...