Senior Customer Service Officer

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

What is INITIA?The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons...

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYRoles & Responsibilities: Provide coaching and...

Roles & Responsibilities~WEST REGION~ (Company 2ways transport provided)Key Responsibilities:• Answer and direct phone calls from customers.• Assist in the preparation of regularly scheduled reports.• Develop and maintain a filing system.• Update and maintain office policies and procedures.• Order office supplies and research new deals and...

Roles & Responsibilities1. Manage incoming sample.2. Preparing test report.3. Manage Intern from ITE/Poly that have been allocated to Customer Service/Admin department.4. Arranging reports to be kept in the metal cabinet.5. Arranging past year reports to be sent to Crown (external storage agent).6. Maintain the cleanliness of the sample log in area.7. Report...

Roles & ResponsibilitiesJob Description:The role of the Customer Services Officer is to provide a warm and knowledgeable experience for patients and customers at the Information Counter and within Thomson Medical Centre (TMC). The officer plays a crucial part in ensuring seamless hospital operations and maintaining a consistently high service standard for...

In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. Experience in both inbound and outbound travel industry Able to work shift...

Roles & ResponsibilitiesResponsibilitiesDistributor handling not limiting to procurement and customer service support Provide good customer support to our corporate customers, including end-to-end management of customers' orders and requests Respond promptly to customers' inquiries, including requests for quotations, service support and documentation Prepare...

We are looking for a passionate and professional Senior Executive Officer to join our Customer Service Management team.Based in Singapore and reporting to the Manager, the incumbent will have day-to-day responsibility of supervising the customer service contact centre as well as other service touch points to ensure smooth operations with consistent...

COMPANY DESCRIPTIONHD Hyundai Global Service Singapore Pte Ltd is a member of Hyundai Heavy Industries Group (World No.1 Shipbuilder).We provide marine engine spare parts & technical service for vessels globally.As a unit of the shipbuilding giant Hyundai Heavy Industries, Hyundai Global Service is committed to becoming a trusted and admired company by its...

We are looking for a passionate and professional Senior Executive Officer to join our Customer Service Management team to help us with our mission of providing excellent customer service.Based in Singapore and reporting into the Manager, Customer Service Management, the incumbent will manage customers across all touch points.However, we also recognize that...

Arrange and coordination of incoming and outgoing parcels; Process and followup on customer orders; Able to solve customers' queries tactfully; Ensure to work accurately and timely as SOP and KPI Attend to Walk-In customers inquiries Ensure services provided are clearly explained to customers Data entry in the system Packing of customer items Ensure...

Looking for a stable and exciting career with great growth prospects and learning opportunities ? Join Uptas and become a Admin & Customer Service OfficerLocated beside Bedok MRT.This is a dynamic and fast-paced role that requires excellent communication skills and a strong work ethic. Don't worry if you have no experience, our senior colleagues will provide...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Roles & ResponsibilitiesHighlights:Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...

Are you passionate about providing good customer service? Do you want to work with products that are technologically leading and make a real difference to the customer? If yes, we can offer you a 6 months contract position as a Customer Service Officer, and be part of our SEA Customer Service Team providing proactive, quality customer service for our...

**Responsibilities: - Manage incoming calls and customer service inquiries Identify customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customers' feedback Provide appropriate solutions and alternatives within the service level deadlines Follow up to ensure resolution Follow...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

_Customer Service Officer - Outram Road ( 5 day) _- handle and manage customers' feedback and complaints- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners- responsible for front office & back -office duties which includes customers enquiries, quotation, order processing &...

_Customer Service Officer - Outram Road ( 5 day) _- handle and manage customers' feedback and complaints- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners- responsible for front office & back -office duties which includes customers enquiries, quotation, order processing &...