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Senior Customer Service Officer

2 months ago

Singapore ACTIVE MANPOWER RESOURCES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Strategically develop and execute sales plans to meet or exceed sales targets.
  • Maintain and enhance customer relationships.
  • Understand customer needs to effectively propose solutions.
  • Lead and mentor the sales team toward achieving business goals.
  • Negotiate contracts and close agreements.
  • Prepare and present reports on sales performance and forecasting.
  • Analyze market trends and competitor activity to identify opportunities.
  • Collaborate with internal teams to ensure client needs are met with appropriate products and services.
  • Manage sales team performance, setting objectives and providing feedback.
  • Participate in industry or promotional events to cultivate customer relationships.

Requirements

  • A minimum of 3-5 years in a sales management role, preferably in the industrial or environmental services sector.
  • Demonstrated ability to meet and exceed sales quotas.
  • Proven leadership and team management skills.
  • Strong verbal and written communication abilities.
  • Proficient in using Microsoft Office and sales software programs.

Working Hour: 8am-530pm or 830am-6pm(Mon - Fri)

Location: Tuas Link

Send me your resume via WhatsApp ❤

81197564



Tell employers what skills you have

Forecasting
Management Skills
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Sales Management
Customer Relationships
Written Communication
Team Management
Team Player
Microsoft Word
Customer Service
Customer Service Experience

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