Guest Relations Agent

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest inquiries and requests promptly...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks like? Have knowledge of...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYAssist GROs and FO Managers to ensure that daily operations are run smoothly. Ensure all guests have an efficient...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

To be the "brand ambassador" for the venue as first point of contact for all guests. Manage lobby reception duties. Promptly answers incoming calls to attend to phone inquiries. Ensuring all reservations are confirmed Updating guests seating becomes unavailable due to weather or other circumstance Maintains crowd control (especially during rainy weather)....

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external...

SingaporePan Pacific SingaporeRoomsJob Grade:Full-TimeBased on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we...

Responsibility: Greet guests upon arrival and provide a warm and friendly welcome. Assist guests with checkin and checkout process, ensuring all necessary information is obtained. Address guest concerns and escalate issues to the appropriate departments, ensuring timely resolution. Performing cashiering duties Maintain accurate records, including guest...

Guest Services Agent are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in the hotel and are...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express , you will be tasked to:Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extensions....

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of...

Job DescriptionsAbout Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest...

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Crafting experiences is what drives us at Tipsy Collective, we do so with carefully curated elements through Live Entertainment, Gourmet Food and Premium Drinks. More importantly, each...

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.Process...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. Key Responsibilities: Check-In/Check-Out: Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...