Vip Guest Relations Agent

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott's Six Principles of Hospitality are practised all the time.JOB RESPONSIBILITIES Assist...

**JOB SUMMARYServes as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYAssist GROs and FO Managers to ensure that daily operations are run smoothly. Ensure all guests have an efficient...

Company DescriptionAt Informa, we are constantly rewriting the events playbook. We offer unrivaled reach to decision-makers in the technology marketplace, leveraging on more than 100 recognised and trusted brands, including Asia Tech x Singapore, London Tech Week, Black Hat, Africa Tech Festival, Broadband World Forum, GDC, InformationWeek, Interop, Light...

The Assistant Guest Relations Manager is a service professional responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They will work directly with the Guest Relations Manager to maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service,...

The Assistant Guest Relations Manager is a service professional responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They will work directly with the Guest Relations Manager to maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service,...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest inquiries and requests promptly...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the...

The main tasks of an Executive Host in a restaurant and club setting include:The Executive Host is responsible for providing a high level of customer service to restaurant and club patrons. They greet guests, assist with seating arrangements, and ensure their overall satisfaction throughout their visit. Reservation Management: The Executive Host manages...

Roles & ResponsibilitiesLooking for a job that enable you to study and work at the same time?Our company is sponsoring for a Part-time Hospitality Diploma course that enable you to do that.Job Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and...

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.Process...

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. Key Responsibilities: Check-In/Check-Out: Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks like? Have knowledge of...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. Supervise and train all Guest Relations duties including auditing of Colleagues. Inspect all VIPs rooms prior to arrival and ensure all requests are met. Is the key person...

COMPANY DESCRIPTIONDamian D'Silva's all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food.DESIGNATION: Guest Relation ExecutiveRESPONSIBILITIESHe/she has to smile at all times...

Responsibilities: Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. Coordinate the Special experience/moment for VIP arrival and Long Stay guest. Preparation of personalise welcome card. Consolidate and maintain stocked record for Front Office and Guest Experience Team. Monitor and analyse the...

Roles & ResponsibilitiesJob Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...

Roles & ResponsibilitiesResponsibilities: Responsible for the handling of all guest-related matters. Greet guests and escort guests to tables Coordinate the seating of guests and assign guests to tables suitable to the size of each group. Oversee the flow of guests in and out of the Restaurant. Handle all restaurant reservations (including big group...

Roles & ResponsibilitiesWe are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded guest...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...