Guest Relation Agent/ Officer

SingaporePan Pacific SingaporeRoomsJob Grade:Full-TimeBased on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks like? Have knowledge of...

To be the "brand ambassador" for the venue as first point of contact for all guests. Manage lobby reception duties. Promptly answers incoming calls to attend to phone inquiries. Ensuring all reservations are confirmed Updating guests seating becomes unavailable due to weather or other circumstance Maintains crowd control (especially during rainy weather)....

Responsibility: Greet guests upon arrival and provide a warm and friendly welcome. Assist guests with checkin and checkout process, ensuring all necessary information is obtained. Address guest concerns and escalate issues to the appropriate departments, ensuring timely resolution. Performing cashiering duties Maintain accurate records, including guest...

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions...

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give...

Roles & ResponsibilitiesWe are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded guest...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott's Six Principles of Hospitality are practised all the time.JOB RESPONSIBILITIES Assist...

Roles & ResponsibilitiesJOB SCOPEGuest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.JOB RESPONSIBILITIES1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.2. Assist in attending to guests check in and check out as and when needed when there is a...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYAssist GROs and FO Managers to ensure that daily operations are run smoothly. Ensure all guests have an efficient...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checkingin and out is done promptly and efficiently in accordance to the procedure...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Roles & Responsibilities Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival. Ensure our residents receive a fast and efficient check-in and check-out. Ensure all customer queries or requests are handled in a polite and efficient manner. The Guests Relations Officer knows all the preferences of the...

JOB OVERVIEWReporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations._RESPONSIBILITIES:_ Process all guest checkins and checkouts, verifying guest identity, form of payment, assigning room, and activating/ issuing room key Upsells hotel room whenever...

Job DescriptionsAbout Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...