Guest Relations Agent/officer

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities: Address guest inquiries and requests promptly...

SingaporePan Pacific SingaporeRoomsJob Grade:Full-TimeBased on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.How your day looks like? Have knowledge of...

To be the "brand ambassador" for the venue as first point of contact for all guests. Manage lobby reception duties. Promptly answers incoming calls to attend to phone inquiries. Ensuring all reservations are confirmed Updating guests seating becomes unavailable due to weather or other circumstance Maintains crowd control (especially during rainy weather)....

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give...

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott's Six Principles of Hospitality are practised all the time.JOB RESPONSIBILITIES Assist...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYAssist GROs and FO Managers to ensure that daily operations are run smoothly. Ensure all guests have an efficient...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checkingin and out is done promptly and efficiently in accordance to the procedure...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all...

JOB OVERVIEWReporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations._RESPONSIBILITIES:_ Process all guest checkins and checkouts, verifying guest identity, form of payment, assigning room, and activating/ issuing room key Upsells hotel room whenever...

Job DescriptionsAbout Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest...

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYAssist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are...

Responsibilities: Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. Coordinate the Special experience/moment for VIP arrival and Long Stay guest. Preparation of personalise welcome card. Consolidate and maintain stocked record for Front Office and Guest Experience Team. Monitor and analyse the...

Our Hotel is actively looking for Guest Relations Officer.Duties: Provide friendly and efficient check in and check out service for Hotel Guests Provide efficient, friendly and cordial service at the Hotel Front Desk Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and...