Guest Relations Officer

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give...

Guest Relations OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assist guests with check in and checkout, and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions...

Roles & ResponsibilitiesWe are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded guest...

Roles & ResponsibilitiesJOB SCOPEGuest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.JOB RESPONSIBILITIES1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.2. Assist in attending to guests check in and check out as and when needed when there is a...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

Job Number Job Category Rooms & Guest Services OperationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the...

Roles & Responsibilities Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival. Ensure our residents receive a fast and efficient check-in and check-out. Ensure all customer queries or requests are handled in a polite and efficient manner. The Guests Relations Officer knows all the preferences of the...

JOB OVERVIEWReporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations._RESPONSIBILITIES:_ Process all guest checkins and checkouts, verifying guest identity, form of payment, assigning room, and activating/ issuing room key Upsells hotel room whenever...

Roles & ResponsibilitiesJoin Our Tipsy Family as a Guest Relations Officer!Are you passionate about F&B and looking for a thrilling, fulfilling job? Join us at Tipsy Collective! We seek energetic, motivated individuals who thrive in an ever-changing environment.About Us:Tipsy Collective is a multi-concept holding group led by passionate individuals...

Responsibilities: Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. Coordinate the Special experience/moment for VIP arrival and Long Stay guest. Preparation of personalise welcome card. Consolidate and maintain stocked record for Front Office and Guest Experience Team. Monitor and analyse the...

Our Hotel is actively looking for Guest Relations Officer.Duties: Provide friendly and efficient check in and check out service for Hotel Guests Provide efficient, friendly and cordial service at the Hotel Front Desk Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer system and...

RoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.ResponsibilitiesProvide timely and professional check-in/check-out services in accordance with established and standards.Responsible for the smooth operations of each section in the...

Roles & ResponsibilitiesSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or...

Roles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. Supervise and train all Guest Relations duties including auditing of Colleagues. Inspect all VIPs rooms prior to arrival and ensure all requests are met. Is the key person...

Roles & ResponsibilitiesRed Dot Penguins is hiring a friendly and proactive Guest Relations Officer who is committed to join us on a long-term basis. We have a few centres in Singapore, and if you are available to work a few hours during the weekends, WE WANT YOURequirements:Strong interest in customer service and relationship-building Good communication and...

Job Responsibilities: Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Address customer complaints and escalate to Guest Relations Manager when needed Provide information about amenities, area and venues and promote servicesJob Requirements: With relevant working experience in customer service role Able to work in...

Roles & ResponsibilitiesJob SummaryReporting to the Sales & Gallery Support Manager, the incumbent will work at the Sales Gallery and receive guests arriving to attend the sales preview. He/She will also be responsible for guest check-in, customer service, guest confirmation, gift distribution, reporting, ensuring that effective costs measures are maintained...

Roles & ResponsibilitiesFour Seasons Hotel SingaporeA luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour...

**Red Dot Penguins is hiring friendly and proactive Guest Relations Officer who is able to commit for few hours in the weekends._Requirements: _ Strong interest in customer service and relationshipbuilding Good communication and interpersonal skills Strong command of spoken and written English Pleasant personality Friendly and approachable Able to commit on...