![ST HOSPITALITY PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Reservations Executive
2 weeks ago
Position Purpose:
- To assist the Assistant / Reservations Manager on daily basis and to ensure smooth and efficient operations in the department through prompt, effective and proper reservations, and sales support service to achieve maximum room revenue to meet or exceed the revenue target.
Essential Functions:
- To maintain high level of communication (skills verbal and written) while promoting the Hotel and Residences through good selling and communication skills.
- Ensure that all reservations are keyed into PMS accurately.
- Understand reservations and call handling process telephone etiquette, reservations sequence, and provide prompt, courteous, and efficient service.
- Follow up payment from clients.
- Perform arrival check for certain channels.
- Reviews noshow and cancelled reservations and processes charges according to company's policy.
- Knowledge of all rates, packages and promotions, policies, and procedures.
- Undertake any other workrelated tasks which may reasonably be required from time to time as requested.
SUPPORTIVE FUNCTIONS
- To maintain the reservation record in an up to date and accurate manner.
- To work closely with Front Desk to maximize Guest Satisfaction.
- To work closely with Finance Department for payment and refund process.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Able to speak, write and converse freely in English
- Additional language is preferred
- Able maintain a smile and positive attitude
- Must be proactive
- A positive, confident, and determined approach.
- Resilience and a high degree of selfmotivation and ambition.
- Ability to work in a dynamic and growing environment.
REQUIREMENT:
- 12 years relevant experience preferred
-
Reserving Analyst
2 weeks ago
Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full timeOur client is seeking a noteworthy Property & Casualty part-qualified actuary to support the CFO team as for the P&C business. Based out of our regional hub in Singapore, this role reports to the Regional Head of Reserving, and will support both Group and local reporting for various branches across Asia, with a short-term focus on IFRS17...
-
Reservations Executive
2 weeks ago
Singapore Shangri-La Hotels Full timeShangri-La International Hotel Management Ltd.We are currently seeking a dynamic and enthusiastic Rooms Reservations Executive to join our team. If you have a passion for delivering top-notch service and enjoy working in a fast-paced environment, we invite you to apply.As a Rooms Reservations Executive, you will be a key point of contact for guests looking...
-
Reservations Executive
2 weeks ago
Singapore Hilton Singapore Orchard Full timeDescriptionPosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will...
-
Reservations Executive
2 weeks ago
Singapore Hilton Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Reservations Executive
1 month ago
Singapore Hilton Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Reservations Executive
2 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full timeResponsibilities: Reporting directly to the Assistant Reservations Manager, the Reservations.Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...
-
Reservations Executive
1 month ago
Singapore Hilton Singapore Orchard Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Singapore Park Regis Singapore Full timeReporting to the Revenue & Reservations Manager, the incumbent will be required to: Handle guest telephone and email inquiries, and improve guest experience score. Offer appropriate room types, price inclusions, upsell and handle price objections. Ensure all reservations are thoroughly reviewed prior to guest’s arrival Review daily reservation booked,...
-
Singapore Park Regis Singapore Full timeReporting to the Revenue & Reservations Manager, the incumbent will be required to: Handle guest telephone and email inquiries, and improve guest experience score. Offer appropriate room types, price inclusions, upsell and handle price objections. Ensure all reservations are thoroughly reviewed prior to guests arrival Review daily reservation booked,...
-
Singapore Park Regis Singapore Full timeReporting to the Revenue & Reservations Manager, the incumbent will be required to:Handle guest telephone and email inquiries, and improve guest experience score.Offer appropriate room types, price inclusions, upsell and handle price objections.Ensure all reservations are thoroughly reviewed prior to guest’s arrivalReview daily reservation booked,...
-
Reservations Executive
2 weeks ago
Singapore ONE FARRER PTE. LTD. Full timeTo answer and respond effectively to all enquiries on Hotel's rooms reservation in a knowledgeable, courteous and prompt manner. Ability to seize opportunity on up-selling at point of reservations.Responsibilities: Determine guest needs and quote the appropriate room and rates as per requirements and upsell Hotel products and services. Maintain knowledge of...
-
Reservations Manager
2 weeks ago
Singapore PHOENIX OPCO PTE. LTD. Full timeManage the day-to-day operations of the reservations departments, including scheduling, staffing, training and performance management. Monitor and improve reservations processes to ensure that customer service standards are met. Develop and implement strategies to improve efficiency and effectiveness of the reservations department. Work with other...
-
Reservations Executive
2 weeks ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeJob Title: Reservations Manager at XYZ HotelRoles & ResponsibilitiesManage reports and ensure timely submission for signatories.Ensure prompt action on reports at the beginning of each shift.Check traces at the start of the shift and clear them by the end.Oversee Reservations' operations via email and phone calls.Create and update reservations accurately in...
-
Reservation Executive
2 weeks ago
Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full timeJob Highlights Preopening team Dynamic work environment Open and collaborative cultureOpening in 2023, Artyzen Singapore will be the first new hotel added to Singapore's Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story...
-
Reservations Officer
2 weeks ago
Singapore NSK HOTEL PTE. LTD. Full timeRoles & ResponsibilitiesThe Reservations Officer assists the Sales and Revenue department with FIT reservations and group bookings. To receive, confirm and process reservation for the hotel and assist in ensuring maximum potential revenue is captured daily.Primary Responsibilities:Answers, confirms and ensures all bookings are accurately entered into the...
-
Reservations Sales Executive
2 weeks ago
Singapore HH PROPERTIES PTE. LTD. Full timeJOB PURPOSE:PRINCIPLE ACCOUNTABILITIES:1. Answers incoming phone calls within 3 rings.3. Supports and understands hotel selling strategy for maximizing hotel occupancy and revenue.4. Checks and follow up on traces on a daily basis. Responsible for accurate records and inputs into all hotel systems.5. Understands hotel's policy in cancellation, no-show and...
-
Reservations Executive, Hilton Singapore Orchard
2 weeks ago
Singapore OUE LIMITED Full timePosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...
-
Reservations Supervisor
2 weeks ago
Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full timeJOB OVERVIEWDUTIES AND RESPONSIBILITIESFinancial Returns: Promote the products and services using and suggestive selling techniques Holiday Inn Express. Prepare and execute action plans to increase reservation sales and associated business. Record special billing arrangements for individuals, groups and conventions. Liaise with Director of Sales, Room...
-
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full timeWe are looking for enthusiastic and customer-focused individuals to join our hotel sales team as a Reservation Sales Executive. As a Reservation Sales Executive, you'll be the driving force managing all aspects of bookings from various channels. You'll ensure that our guests' journey begins on the right note by maintaining accurate records of reservations...
-
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full timeWe are looking for enthusiastic and customer-focused individuals to join our hotel sales team as a Reservation Sales Executive. As a Reservation Sales Executive, you'll be the driving force managing all aspects of bookings from various channels. You'll ensure that our guests' journey begins on the right note by maintaining accurate records of reservations...