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Regional Client Servicing Manager
2 weeks ago
- Internal Growth Opportunities
About Our Client:
My client is a leading global provider of connectivity solutions, specialising in industrial connectors, device connectivity, and network components.
With a focus on innovation and reliability, my client seeks tailored client servicing solutions to meet the diverse needs of its industrial clientele worldwide.
- Formulate and implement a thorough client service strategy tailored to the Asia region, aligned with the company's broader business objectives
- Evaluate client feedback and current processes to highlight improvement areas, crafting and executing action plans with appropriate resource allocation
- Establish and endorse targets for Asia's client service functions, ensuring their attainment
- Efficiently oversee the client service team to uphold exceptional service standards
- Furnish regular reports on client service performance to senior management, manage escalations, and ensure adherence to pertinent regulations and standards
The Successful Applicant:
- About 5 years of Client Servicing experience, including covering a regional portfolio
- Comfortable with an Industrial and Manufacturing environment to understand implement the respective key client base and service strategies
- Experienced in project management and developing strategic initiatives to highlight crucial pointers for client servicing initiatives and to boost client satisfaction across regional markets
What's on Offer:
This is an opportunity to expand your regional portfolio, to join a leading industrial player in developing and executing efficient client servicing strategies.
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