Client Services Specialist
2 weeks ago
Join a leading global securities firm as they expand their presence in the APAC region, offering an exciting opportunity within their dynamic Client Services team based in Singapore. Renowned as one of the industry's largest players, our firm boasts a stellar reputation in the trading market.
Collaborate with a proficient team and engage with esteemed clients from the banking and financial services sector.
Client Services Specialist (Associate/ Senior Associate level)
Location:
Central Singapore
Mode:
Hybrid
Key responsibilities:
- Manage Institutional and Enterprise clients on technical, account, and traderelated inquiries
- Work with top tier institutional clients in understanding the entire trading process, covering areas such as funding, position transfers, corporate actions, margin calculation, and statement reconciliation
- Manage projects, including client outreach, platform training, and general market research.
- Assume responsibility for and escalate/report issues to relevant stakeholders across different departments and regions
Requirements:
- 25 years of experience in Trade Support/ Client Services/ Client Facing capacity at a large financial institution
- Has working experience in financial asset classes such as FX/Options/Fixed Income/Equities
- Has experience working in a Bank/Securities/Brokerage/Capital Markets/Trading house
- A great team player that can think outside of the box
- Great communicator as you will be expected to liaise with external key stakeholders
Interview Process:
- Personality Online Assessment
- We want to make sure that you fit into our global culture, vice versa
- Video Call with Regional HR Lead
- Meeting with Hiring Manager
- Offer Stage & On your way to joining an awesome team
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