Executive Officer, Customer Experience

THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.The function supports the quote-to-cash process in responding to customer enquiry and claims.Responsibilities:Responsibilities for...

Our client started business with a simple mission: to help the common man make sense of the insurance policies they are buying/holding. Buying a policy without fully understanding what it covers you for and how it fits into your portfolio is more common than you think. They understand that insurance is undeniably important. But even more important is...

**Customer Experience ExecutivePiranha Profits is looking for a dynamic and passionate teammate to join usDo you have a keen interest in event management?Do you enjoy talking to people from all walks of life? Do you have an insatiable thirst for new knowledge? Most importantly, are you always on the go and ready to take on challenges? If this sounds like...

Who we are looking for:Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for an Customer Experience Executive to support the playground day-to-day operations...

**_Job Title: Customer Experience Executive- * Fulfill all aspects of sales support shipments and sample orders including entering customer orders, following up on the wish date and requirements, processing shipping tickets and maintaining supporting documentation/records Manage stock of sample material and necessary supplies for smooth and efficient...

Conduct telesales activities professionally, respond to customer queries and facilitate resolution of problems while anticipating customers' needs. Conduct sales verification checks and call monitoring on a timely manner. Ensure accuracy and completion of enrolment forms for submission. Compliance with established company policy procedures and guidelines....

Roles & ResponsibilitiesWhat is the Job all about?This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will be reporting to the Country Director and will be assigned to work in the Singapore office.Your main responsibilities: Responsible for establishing and continuously improving the...

We are looking for energetic Customer Service Representatives to help us distribute our products and attend to our customers. This role is ideal for people who want to get a better understanding of the retail aspect of the Telecommunications Industry. Training will be provided for the role.The key duties and responsibilities of the role include (but are not...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by...

Performs all channel Monitoring to evaluate employee's behavior and customer service performance and compliance with the company policies and business laws and regulations.Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities.Prepares and analyzes internal and external quality reports...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

COMPANY DESCRIPTIONWe specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our client's unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that...

About UsHeadquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 March 2024, CLI had S$134 billion of assets under management as well as S$100 billion of funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more...

Roles & Responsibilities5-day week (Monday to Friday)Regular office hours: 8.30 am to 6.00 pmEasily accessible work location: International Plaza (above Tanjong Pagar MRT station)On-the-job training will be providedBenefitsCareer advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for...

Study and map existing customer experiences, interactions, and touchpoints to gain a thorough understanding of current customer journeys. Identify pain points and opportunities for improvement, offering strategic solutions to enhance the overall customer experience. Proactively understand customer needs and adopt a proactive approach to maintaining and...

Purchasing Executive/Purchasing Officer You need to responsible for the sourcing and identifying alternative suppliers and indirect materials with competitive prices Able to generate Purchase Order and updating of delivery status You need to filling of documents and ensure traceability of documentation's at all times Perform other duties as assigned by...

Description:Responsibilities: Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement Navigate systems and make reports to track and analyze customer feedback and satisfaction Receive and resolve more complicated cases that are escalated from frontline customer service agents Work with...

Roles & ResponsibilitiesStarMed is a premier day-surgery and multi-disciplinary medical facility providing top-notch day surgeries and diagnostic services at competitive rates. Currently, we are seeking a dedicated customer service representative to ensure the satisfaction of our visitors and patients at our facility.Act as the initial point of contact for...

Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service. Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion. Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets....

To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as Customer Service Executive/OfficerResponsibilities:Manage and Supervise Customer Experience Team to answer surged volume of customer queries, handle complaints and ensure timely resolution within required guidelines while maintaining high...