Senior Client Manager, Singapore
1 week ago
This is a supervisory role managing a team to deliver excellent service to clients ranging from SME business owners to Finance-Admin SME staff and assist with their accounting, GST, tax, operational finance and payroll matters.
In doing so, you will be responsible for maintaining and growing the accounting service fees under your care.
You will be helping and training 2 Assistant Client Managers with their interpersonal and communication skills in handling their portfolio of clients.
This is a full-time position with a 100% remote working arrangement.
You may either fully work-from-home or pursue a hybrid option of working from our office situated at 80 Robinson Road and work-from-home.
**What you will do:Sales and Onboarding:
- Lead weekly Sales and Onboarding meeting to track leads, prospects, new client onboarding, annual renewals and fee negotiations of existing customers, and accounts receivable monitoring assisted by a Client Administrative Assistant
- Help and train 2 Assistant Client Managers with interpersonal and selling skills and assist them in ensuring customer success of their portfolio of clients
- Prospect, quote, onboard new customers and identify suitable Xerointegrated apps or solutions (pointofsales, inventory, payments, payroll) for accounting automation
- Drive and lead migration work, managing production team members to complete
- Identify opportunities to provide more value and services to the customers, translating to higher fees and upsell of services
Production of Deliverables:
- Work with Production Manager, helping to finalise jobs and tasks prepared by the accountants and bookkeepers
- Train and develop the technical skills of junior staff members, helping and teaching them with all aspects of financial statements preparation, tax computation, accounting, GST, and payroll processing
- Assist in standardisation of firm's Standard Operating Procedures through active observation and feedback of internal gaps and practices
- Perform final review and disseminate monthly management accounts to your own key clients using Xero cloud accounting ecosystem and its integrated solutions
- Perform final review of monthly or quarterly GST submissions for your own key clients
- Perform final review of workpapers, annual unaudited financial statements and tax computation of your own key clients
- Ensure all timelines and reporting deadlines are adhered to
- Ensure good client feedback and customer satisfaction
- Communicate complex technical information to customers and other stakeholders
What you will need:
- Minimum 56 years of relevant working experience in an accounting and tax practice serving SME clients
- Experience in leading and managing at least 3 to 5 team members
- Minimum Diploma in Accounting or equivalent professional qualification (ACCA, CPA, CA etc.)
- A self motivated and proactive mindset, able to make suggestions on the improvement of the firm, and generate initiatives on your own.
- Have the ability to be an extremely good communicator of complex technical information into simple client centric language
- A natural people person and love working with and dealing with client's problems, and teaching and mentoring junior staff members
- Experience preparing Financial Statements, Tax Computation with good knowledge in Singapore Financial Reporting Standards, tax laws, GST and CPF
- A knack and interest in testing and rolling out new software and tech solutions. A comfortable digital native.
- Training on accounting software and integrated apps will be provided, however prior experience with Xero accounting software is preferred
What you will get:
- Fulltime employment
- An attractive salary package is on offer depending on experience, as well as variable bonus determined by gross profit margin targets
- CPF and annual leave entitlement
- The opportunity to be part of a growing, vibrant team helping companies grow through trust and technology
A Xero Platinum Partner, Harvest Accounting is a digital-first accounting firm that is passionate about streamlining operational finance, reimagining workflows, and identifying suitable add-ons and technology from the Xero app ecosystem to help small businesses win.
Harvest Accounting strives to build and foster a strong community of like-minded business partners to streamline and transform accounting operations through cloud technology and ecosystem solutions.
-
Senior Client Manager
1 week ago
Singapore Bulletproof Design Full timeLocation: SingaporeDiscipline: Client ServicesLevel: SeniorIf you've worked in the world's best agencies, have outstanding FMCG brand and packaging experience, and are obsessed with what you do then get in touch.Outstanding project management is a given: we're looking for someone who stands out.
-
Client Manager
4 weeks ago
Singapore Marsh Full timeMarsh is seeking candidates for the following position based in the Singapore office: Client Manager / Senior BrokerWhat can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. This role will offer the successful candidate fantastic...
-
Client Manager
1 month ago
Singapore Marsh Full timeMarsh is seeking candidates for the following position based in the Singapore office: Client Manager / Senior BrokerWhat can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. This role will offer the successful candidate fantastic...
-
Senior Manager, Client
1 week ago
Singapore Clifford Chance LLP Full timeJob OverviewThis role reports into The Global Head of Client and Market Development - Financial Investors (FI) and will provide high-level client & market development support for the FI client segment globally. This role will be responsible for helping drive global revenue growth from the FI client base and management of our dedicated global FI team.Our...
-
Senior Client Director
2 days ago
, Singapore MetrixLab Remote Work Freelance Full timeWe are currently seeking a dynamic and experienced Senior Client Director/New Business Development Director to join our team and drive growth in Singapore. This role will be responsible for driving revenue growth through the acquisition of new clients. It requires a strategic thinker with a strong background in client management and business development...
-
Singapore SPACE MATRIX DESIGN CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesAs our Senior Manager- Client Solutions, you will drive business development efforts that generate leads, enhance brand visibility, and increase sales.In Brief● You will drive business development efforts in the region, acquire new clients and manage sales targets .● You will represent the company in the market and build an...
-
Senior Client Director
3 days ago
, Singapore MetrixLab Full timeWe are currently seeking a dynamic and experienced Senior Client Director/New Business Development Director to join our team and drive growth in Singapore. This role will be responsible for driving revenue growth through the acquisition of new clients. It requires a strategic thinker with a strong background in client management and business development...
-
Relationship Manager, Premier Clients
1 week ago
Singapore Kingfisher Recruitment Singapore Full timePOSTED BY Sean Loke Regional Business ManagerFollowCompany Overview:With operations in Singapore, Malaysia and China, our client is a leading global investment company that brings ease and convenience to investors by utilizing technology and intelligent solutions to provide a holistic platform that fulfils their investment needs.Your Future Role: Primarily...
-
Senior Client Services Manager
1 week ago
Singapore FIS SYSTEMS (SINGAPORE) PTE. LTD. Full timeAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What you will be doing: Advanced...
-
Client Service Manager
1 week ago
Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time**KEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:Client Take on, transition & terminationDelivery of Investment Solutions & clients' prioritiesClient Reporting Governance and QueriesMaintenance and...
-
Senior Manager, Client Solutions
1 month ago
Singapore IPG MEDIABRANDS (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesWho We AreKinesso is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation....
-
Senior Associate, Singapore
1 week ago
Singapore Singapore Exchange Full timeEntity: Singapore Exchange- Location: Singapore, SG- Job Function: Global Sales & Origination- Job Type: Permanent (HC)- Req ID: 1821Job Summary:This position is part of the SGX SGROA sales team, which is responsible for driving SGX's multi-asset class business strategy and executing the overall sales strategy of SGX products and services in Singapore and...
-
Senior Manager, Client Solutions
1 week ago
Singapore ADDX Full timeWho are we? We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team's belief is real economies benefit when capital flows freely and efficiently, especially in the private market...
-
Client Service Manager
4 weeks ago
Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesKEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:1. Client Take on, transition & termination2. Delivery of Investment Solutions & clients’ priorities3. Client Reporting...
-
Client Service Manager
4 weeks ago
Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesKEY ACCOUNTABILITIESThe role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:1. Client Take on, transition & termination2. Delivery of Investment Solutions & clients’ priorities3. Client Reporting...
-
Client Relationship Manager
1 week ago
Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full timeRole: Client Relationship Manager, Banking & Financial ServicesGeographic Coverage: Singapore**Location: SingaporeAbout CognizantCognizant is looking for a dynamic Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in the Banking & Financial Services (BFS) Industry while continuing to focus on growth.Summary of RoleCRMs...
-
Senior Client Executive
1 week ago
Singapore Dentsu Aegis Network Full timeThe purpose of this role is to provide support to the senior team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly and to plan.Job Title:Senior Client ExecutiveJob Description:Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in...
-
Client Success Manager
1 week ago
Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full timeAbout the role:What you will do: Work with Senior and C-Level clients of tech companies in South Korea in a client service role while identifying opportunities to improve the role and client experience. Bring product management expertise and link how Gartner can help clients throughout their product lifecycle. Understand and capture how the client measures...
-
Senior Manager, Client Info Security
1 week ago
Singapore NCS Full timeSenior Manager, Client Info Security:Date:4 Jun 2024Location: Singapore, SingaporeCompany:Singtel GroupNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary...
-
Senior Client Account Manager
1 week ago
Singapore ADDX Full timeWho are we? We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team's belief is real economies benefit when capital flows freely and efficiently, especially in the private market...