Client Relationship Manager

2 weeks ago

Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

Role:
Client Relationship Manager, Banking & Financial Services

Geographic Coverage:
Singapore
**Location: Singapore

About Cognizant


Cognizant is looking for a dynamic
Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in the
Banking & Financial Services (BFS) Industry while continuing to focus on growth.


Summary of Role
CRMs are key contributors to commercial side of Cognizant IT and Consulting Business.

They support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts.

They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements.

The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met.

They work towards establishing a positive client experience through delivery excellence.


This role is a high visibility and challenging opportunity and requires high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

-
Role Responsibilities:

  • The CRM will be accountable for managing, retaining and developing BFS accounts / portfolio and driving growth
  • Serving as the primary management contact and client liaison, develop 'Trusted Advisor' relationships with CxOs and other key stakeholders
  • Manage client expectations, provide updates to the senior management, and participate in steering review meetings
  • Identify strategic initiatives that help client's business achieve their goals and drive transformational programs
  • Provide thought leadership / innovation in managing strategic customers
  • Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolios
  • Drive growth and customer satisfaction in the accounts / portfolio
  • Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio
  • Negotiate commercial terms of engagement
  • Responsible for managing the P&L of portfolio, business planning / budgeting
  • Work with the delivery team and thirdparty vendors to ensure that project risks are minimized and project goals are met

Experience & Skills

  • 10+ years of experience in account management, business development activities in IT service industry working with large multinationals preferred but not mandatory. Experience in managing large enterprise accounts is preferred
  • Seasoned business development professional with excellent track record in managing, retaining and developing businesses
  • Strong knowledge of Singapore market across business segments, with good exposure to BFS sector
  • Thorough domain knowledge with awareness / expertise in latest digital innovations in the industry / domain
  • Experience of managing project deliveries, working in an onsite / offshore model
  • Experience in large IT project implementations with a good awareness of the tools and technologies used in large scale business
  • Strong connects to the senior business and technology leadership in the BFS accounts in Singapore
  • Practitioner mindset towards engaging senior level executives in transformation solutions
  • Strategic thinking, confidence and the ability to plan ahead and stay the course
  • Proven track record of improving business performance and winning deals
  • Must be able to navigate a large organization, work in a multidimensional matrix and have the power of persuasion through content and confidence
  • Ability to work with multicultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
  • Strong negotiation, communication and facilitation skills

  • Client Relationship Manager

    2 weeks ago

    Singapore PACE ASCENSION Full time

    Job TitleClient Relationship Manager Diploma and above Any University DegreeJob Scope Client Acquisition Customize solutions based on client's needs Identify new market opportunities Manage existing clientele base Maintaining and strengthening client relationshipWhat we can offer: Comprehensive 1on1 Training High Commissions and Bonus structure Unlimited...

  • Client Relationship Manager

    2 weeks ago

    Singapore Carter Murray Full time

    LocationSingapore Contract TypePermanent PostedPosted 5 hours ago IndustryBanking, Financial Services, Insurance, Professional services, Technology Expiry DateMy client is a leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 200 financial institutions in 50...

  • Client Relationship Manager

    2 weeks ago

    Singapore INCOME INSURANCE LIMITED Full time

    Roles & ResponsibilitiesNothing beats the satisfaction of making a meaningful difference to someone else's life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory...

  • Client Relationship Manager

    2 months ago

    Singapore INCOME INSURANCE LIMITED Full time

    Roles & ResponsibilitiesNothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory...

  • Client Relationship Manager

    2 weeks ago

    Singapore Fergus Consultancy Group Private Limited Full time

    Diploma and above Any University DegreeEx-bankers, property agents, financial advisors are welcomeJob Scope Client Acquisition Client Onboarding Manage existing clientele base Maintaining and strengthening client relationshipWhat we can offer: High Commissions and Bonus structure (up to $10k in bonuses) Unlimited earning potential Fast Track career...

  • Client Relationship

    2 weeks ago

    Singapore MCI CAREER SERVICES PTE. LTD. Full time

    Job Title: Client Account ManagerWelcome to Our Team!Gross Salary: Up to $5,000 BasicWorking Days: Monday to Friday (flexible working hours)Location: Jurong East (walking distance from Jurong East MRT)Exciting career growth opportunitiesPerformance rewards, incentive trips, and engaging team activitiesDuties:Manage and oversee clients' accounts from the...

  • Client Relationship Manager, Apac

    2 weeks ago

    Singapore Partners Group Full time

    What it's aboutBased in Partners Group Singapore office, this position will be part of the Private Wealth APAC Client Solutions team, which is responsible for building new and broadening existing relationships with private wealth channels across the region. Amid strong growth in this client segment, Partners Group is looking to expand its footprint to deepen...

  • Client Relationship Manager, Insurance

    12 hours ago

    Singapore - SG SGP, CLT/RMT Cognizant Full time

    Role: Client Relationship Manager, Insurance Geographic Coverage: Singapore & Malaysia Location: Singapore Cognizant is looking for a seasoned sales & account management individual as our Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in Singapore & Malaysia market while continuing to focus on growth. Summary of Role...

  • Relationship Manager, Premier Clients

    2 weeks ago

    Singapore Kingfisher Recruitment Singapore Full time

    POSTED BY Sean Loke Regional Business ManagerFollowCompany Overview:With operations in Singapore, Malaysia and China, our client is a leading global investment company that brings ease and convenience to investors by utilizing technology and intelligent solutions to provide a holistic platform that fulfils their investment needs.Your Future Role: Primarily...

  • Personal Client Relationship Manager

    1 month ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesJoin the Team at Leading International Bank!At this leading international bank, they're dedicated to helping individuals and companies thrive across Asia, Africa, and the Middle East. The commitment goes beyond profits; believe in embodying valued behaviors and making a lasting impact in the communities we serve.This is an exciting...

  • Personal Client Relationship Manager

    4 weeks ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesJoin the Team at Leading International Bank!At this leading international bank, they're dedicated to helping individuals and companies thrive across Asia, Africa, and the Middle East. The commitment goes beyond profits; believe in embodying valued behaviors and making a lasting impact in the communities we serve.This is an exciting...

  • Client Relationship Manager, Insurance

    1 month ago

    Singapore Cognizant Technology Solutions Full time

    Role: Client Relationship Manager, InsuranceGeographic Coverage: Singapore & MalaysiaLocation: SingaporeCognizant is looking for a dynamic Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in the Insurance Industry while continuing to focus on growth.Summary of RoleCRMs are key contributors to commercial side of...

  • Client Relationship Manager, Insurance

    4 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Role: Client Relationship Manager, InsuranceGeographic Coverage: Singapore & MalaysiaLocation: SingaporeCognizant is looking for a dynamic Client Relationship Manager (CRM) to manage, retain and develop the accounts / portfolio in the Insurance Industry while continuing to focus on growth.Summary of RoleCRMs are key contributors to commercial side of...

  • Relationship Manager, Client Coverage

    2 weeks ago

    Singapore Maybank Full time

    JOB DETAILSJob TypePermanentPosition LevelManagerQualificationDegreeDisciplineBankingSpecializationCorporate and Investment BankingSectorGroup Global BankingExperience 12 yearsSalaryUp to SGD 10000BHDBNDCNYGBPHKDIDRINRKHRLAKMMKMURMYRPHPPKRSARSGDTHBUSDUZSVNDManage relationships with existing and prospective corporate clients to achieve business targetsJOB...

  • Client Relationship Executive

    2 weeks ago

    Singapore SONG CONSULTING PTE. LTD. Full time

    Working noof days:5 days/weekWorking hours: 8 hoursLocation: WestIndustry: MaritimeResponsibilities: Maintain strong business relationships with all clients Manage client database Attend all events with team Travel for events and visit clientsRequirements: Strong client management skills Strong communication skills Have at least 3 years experience of client...

  • Senior Manager, Client Relationship Management

    2 weeks ago

    Singapore Aon Corporation Full time

    Senior Manager, Client Relationship Management, Health SolutionsSenior Manager, Client Relationship Management, Health SolutionsAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we...

  • Client Relationship Executive

    2 weeks ago

    Singapore KENSINGTON TRUST SINGAPORE LIMITED Full time

    RoleThe Client Relationship Executive will work closely with and assist the Head of Client Relationship in all business development and client management efforts within the Company. This role also focuses on client management, including onboarding activities of new clients and intermediaries.Job scopeBusiness Development Monitoring and updating of new...

  • Client Onboarding Relationship Manager

    2 months ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the job We are currently in the process of actively seeking an experienced Relationship Manager who specializes in KYC procedures, with a particular emphasis on onboarding foreign clients, especially within the realm of premium banks and investment institutions in Singapore.Responsibilities: Demonstrate proficiency in KYC...

  • Senior Client Relationship Manager

    2 weeks ago

    Singapore Partners Group Full time

    What it's aboutIn this role, you will be based in Singapore, further developing Partners Group's Private Wealth efforts in APAC and reporting into the Head Private Wealth, APAC. Amid strong growth in this client segment, Partners Group is looking to expand its footprint in the regions. This joint mandate includes managing existing and developing new...

  • Client Relationship Consultant

    2 weeks ago

    Singapore TOUREGO PTE. LTD. Full time

    Enjoy keeping up with the latest in fashion and luxury retail offerings? Eager to learn about the intricacies of the world fashion and luxury retail from the inside? Join Tourego to engage major international brandsWe are hiring a Client Relationship Consultant to join us in building this exciting enterprise from its inception and see it through to a...