Senior Manager, Client

2 weeks ago

Singapore Clifford Chance LLP Full time
Job Overview


This role reports into The Global Head of Client and Market Development - Financial Investors (FI) and will provide high-level client & market development support for the FI client segment globally.

This role will be responsible for helping drive global revenue growth from the FI client base and management of our dedicated global FI team.

Our Financial Investors client & market development team manages relationships, and helps our lawyers to develop business with, clients across 5 key sectors:
Private Equity, Funds & Asset Managers, Insurance, Real Estate and Sovereign Wealth. It is the firm's highest growth client segment and is a critical part of the firm's business strategy.

This is one vacancy which can be based in London, New York, Singapore, Paris, Amsterdam or Frankfurt.

Who you will work with


The Senior Executive Manager will collaborate on a regular basis with the C&MD FI Global Head as well as the segment's global leader and other partners.

The role-holder will also collaborate closely with the FI BCM Manager, and other global heads of Client & Market Development, who are aligned to global business units, client segments, and the regional directors.

What you will do

  • Support the FI Leadership Group on the implementation of the global FI strategy including, revenue generation, thought leadership, internal communication and PR programmes.
  • Day to day management responsibility for the global FI team, which includes a team of 10+ sector, client support and research specialists based in our London, Amsterdam, New York and Delhi offices.
  • Oversee the FI GSC key client programme, including responsibility for annual performance targets and objectives, selection of clients, distribution of the feeearner newsletter and thought leadership materials, annual and interim reviews of the portfolio's financial performance, training and development programmes for client teams, and liaison with the other CMD segment leads on the broader GSC client programme goals.
  • Client Development Management responsibility for up to 3 of our FI GSC clients, including responsibility for creating the annual client plan and revenue objectives, managing internal client team calls and communications, researching and analysing the client's business to identify new opportunities, relationship mapping and the development of new key client relationships, preparation of internal and external client financial reporting, responsibility for global panel pitches/major crosspractice opportunities and gathering regular client feedback.
  • Ensure 'Must Win' FI pitches (including all FI GSC legal panel reappointments) are strongly managed and put in the best position to win.
  • Collaborate closely with the Global Head of Client Feedback and oversee the FI segment's client feedback programme, including annual benchmarking and objective setting, increasing the volume of feedback received from across the FI sectors, dissemination of feedback reports to the FI client/sector teams so the feedback is actionable, and the implementation of action programmes to improve service delivery and broaden the relationship across functions.
  • Ensure the use and maintenance of key CMD infrastructure critical to growing FI clients and work (e.g. InterAction, Matter Information System, Marketing Materials, Pandora).
How we will support you


From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge.

From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.- Experience managing a global sector or practice team, preferably with professional services industry experience, whilst experience working in the legal market is not necessary, the skill of working effectively in a consensus based partnership structure and culture is preferred. Experience managing global client and sector programmes. In-depth knowledge of the Financial Investors client base would be advantageous, in particular successfully developing and implementing client plans with a focus on Financial Investors. A client centric view and the ability to translate strategic opportunities into actionable plans. Demonstrated ability to manage, supervise and motivate global teams through personal leadership and enthusiasm. Clear and effective writing, presentational and verbal communications skills. Practical, commercially minded and service driven with a "can do" attitude and hands on approach. The individual should have a global perspective, with sensitivity to multiple and diverse cultures. The ability to work effectively and co-operatively with senior internal stakeholders, including partners, function leaders, client & market development, and brand, communication and marketing colleagues. Proven project management skills.

Other Qualifications Educated to degree level or equivalentAbout the Firm

  • Whatever your area of expe

  • Senior Client Manager

    2 weeks ago

    Singapore Bulletproof Design Full time

    Location: SingaporeDiscipline: Client ServicesLevel: SeniorIf you've worked in the world's best agencies, have outstanding FMCG brand and packaging experience, and are obsessed with what you do then get in touch.Outstanding project management is a given: we're looking for someone who stands out.

  • Client Manager

    4 weeks ago

    Singapore Marsh Full time

    Marsh is seeking candidates for the following position based in the Singapore office: Client Manager / Senior BrokerWhat can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. This role will offer the successful candidate fantastic...

  • Client Manager

    1 month ago

    Singapore Marsh Full time

    Marsh is seeking candidates for the following position based in the Singapore office: Client Manager / Senior BrokerWhat can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. This role will offer the successful candidate fantastic...

  • Senior Manager, Client Relationship Management

    2 weeks ago

    Singapore Aon Corporation Full time

    Senior Manager, Client Relationship Management, Health SolutionsSenior Manager, Client Relationship Management, Health SolutionsAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we...

  • Senior Client Director

    4 days ago

    , Singapore MetrixLab Remote Work Freelance Full time

    We are currently seeking a dynamic and experienced Senior Client Director/New Business Development Director to join our team and drive growth in Singapore. This role will be responsible for driving revenue growth through the acquisition of new clients. It requires a strategic thinker with a strong background in client management and business development...

  • Client Manager

    2 weeks ago

    Singapore Marsh Full time

    Client ManagerWhat can you expect?We will count on you to:Serve as first point of contact for day-to-day communication on numerous and/or complex accounts, following up on correspondences and managing high-quality and timely communications. Develop and communicate an understanding of client businesses by conducting client research, analysing industry issues,...

  • Senior Client Director

    4 days ago

    , Singapore MetrixLab Full time

    We are currently seeking a dynamic and experienced Senior Client Director/New Business Development Director to join our team and drive growth in Singapore. This role will be responsible for driving revenue growth through the acquisition of new clients. It requires a strategic thinker with a strong background in client management and business development...

  • Senior Manager, Client Engagement

    2 weeks ago

    Singapore Bain & Company Inc Full time

    WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that...

  • Senior Client Portfolio Manager

    1 month ago

    Singapore Franklin Templeton Asset Management Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the...

  • Senior Client Portfolio Manager

    4 weeks ago

    Singapore Franklin Templeton Asset Management Full time

    At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the...

  • Senior Associate, Client Relationship Management

    2 weeks ago

    Singapore Brookfield Asset Management Full time

    LocationCollyer Quay Centre - 16 Collyer Quay, #19-00Brookfield CultureBrookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work...

  • Senior Client Services Manager

    2 weeks ago

    Singapore FIS SYSTEMS (SINGAPORE) PTE. LTD. Full time

    Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What you will be doing: Advanced...

  • Client Manager

    1 month ago

    Singapore Marsh McLennan Full time

    Company: MercerDescription: Mercer has an exciting opportunity for a suitably experienced and qualified candidate to bring their expertise, insight, and experience to a senior level role within a key area of the organization. The role will be based in Singapore. Global Client ManagerWhat can you expect? Reporting to the Multinational Consulting Group...

  • Client Manager

    1 month ago

    Singapore Marsh McLennan Full time

    Company: MercerDescription: Mercer has an exciting opportunity for a suitably experienced and qualified candidate to bring their expertise, insight, and experience to a senior level role within a key area of the organization. The role will be based in Singapore. Global Client ManagerWhat can you expect? Reporting to the Multinational Consulting Group...

  • Client Manager

    2 weeks ago

    Singapore Marsh McLennan Full time

    Company: MercerDescription: Mercer has an exciting opportunity for a suitably experienced and qualified candidate to bring their expertise, insight, and experience to a senior level role within a key area of the organization. The role will be based in Singapore. Global Client ManagerWhat can you expect? Reporting to the Multinational Consulting Group...

  • Client Manager

    4 weeks ago

    Singapore Marsh McLennan Full time

    Company: MercerDescription: Mercer has an exciting opportunity for a suitably experienced and qualified candidate to bring their expertise, insight, and experience to a senior level role within a key area of the organization. The role will be based in Singapore. Global Client ManagerWhat can you expect? Reporting to the Multinational Consulting Group...

  • Client Manager

    4 weeks ago

    Singapore Marsh McLennan Full time

    Company: MercerDescription: Mercer has an exciting opportunity for a suitably experienced and qualified candidate to bring their expertise, insight, and experience to a senior level role within a key area of the organization. The role will be based in Singapore. Global Client ManagerWhat can you expect? Reporting to the Multinational Consulting Group...

  • Senior Manager, Client Info Security

    2 weeks ago

    Singapore NCS Full time

    Senior Manager, Client Info Security:Date:4 Jun 2024Location: Singapore, SingaporeCompany:Singtel GroupNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary...

  • Senior Client Account Manager

    2 weeks ago

    Singapore ADDX Full time

    Who are we? We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team's belief is real economies benefit when capital flows freely and efficiently, especially in the private market...

  • Senior Manager, Client Solutions

    2 weeks ago

    Singapore ADDX Full time

    Who are we? We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team's belief is real economies benefit when capital flows freely and efficiently, especially in the private market...