Technical Sales Specialist

2 weeks ago


Singapore D-EDGE Full time

ABOUT D-EDGE:

Have you ever booked a hotel online? Then you've probably used D-EDGE without knowing it.

  • Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through a range of SaaS and digital marketing solutions. Among the 500 D-EDGERs, the Product & Tech team is made up of a hundred or so enthusiasts who reinvent hotel booking for both the traveler and the hotelier. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.

Position

  • Title: Technical Sales Specialist
  • APAC


Reporting: Managing Director
  • Asia Pacific

Responsibilities
***
Technical Sales Support

  • Coordination of specific client implementations/projects
  • Presales activities as a Product expert in large accounts
  • Coordinate RFP exercises in the region and link with Product Managers and RFP global coordinator when required.
  • Clarify and validate complex ecosystems for Presales (medium & large opportunities)
  • To work on RFP bids submitted by chains and coordinate with various departments to populate responses and create presentations.
  • Support complex Onboarding in partnership with the Sales team.
  • Drive product roadmap to meet customer needs & Support on product portfolio & battle cards

Lead Product Expert

  • Coordination between the teams of the region and the Product team.
  • Help Product Managers to follow up on new features releases.
  • Assist the Product team in their missions by being the goto person on the following aspects:
  • 1. Market research/Benchmarks/Analysis of opportunities on the region for the various products
  • 2. Bring the context/the APAC business rationale to the Product Managers in Paris and Barcelona
  • 3. Spread Product knowledge within the teams in the region by being an expert in every product as well as mastering cross products interactions and known limitations.
  • 4.

Centralize product requests from the region:

challenge and refine client requests, measure potential impacts, framing devolpments to be performed, sharing latest available information and ensure proper follow up.


  • 5. Pilot /Beta follow up in the region.
  • 6. Monitoring and analysis key product KPIS for the region.

Skills & Experience

  • Experience
- o At least >5 years of working experiences in Hotel Tech providers.

  • System Skills
- o Knowledge of hotels distribution ecosystem.

  • Personality
- o Possess leadership skills
- o Strong communication skill and a can-do attitude
- o Well-organized, proactive and collaborative.

  • Languages
- o Fluent in English (spoken and written)
- o Asian language is considered an advantage.

RECRUITMENT PROCESS:

  • 1. Interview with Director of People Management, APAC
  • Interview with a Team Member
  • Interview with APAC Managing Director


and welcome to D-EDGE :
)

Please be aware that we will be asking for work references
:

  • D-EDGE is an equal opportunity employer.

We do not discriminate based on :

race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

_

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