Technical Specialist

4 weeks ago


Singapore MASON & CO PTE. LTD. Full time
Roles & Responsibilities

About the Company

My client is a global biotechnology company focusing on solutions and services to various research and clinical institution. They are looking for a technical specialist to join their team.

Your main responsibilities will be offering technical expertise and support to our sales team, this role includes conducting product demonstrations, delivering technical presentations, and consulting with customers.


Job Responsibilities

  • Collaborate with the sales team to understand customer needs and create solutions that meet those needs.
  • Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations.
  • Ensure timely creation of quotations on SFDC, follow up on purchase orders, and create SIF in CMS/CSS.
  • Offer technical support and troubleshooting for customers, both remotely and on-site as needed.
  • Develop and maintain a deep understanding of the company's products and services, including up-to-date knowledge of industry trends and emerging technologies.
  • Work closely with the product team to ensure a thorough understanding of product capabilities and limitations.
  • Participate in trade shows, conferences, and other industry events as needed.
  • Provide training and support to sales team members.

Job Requirements

  • Degree in a relevant science field (Biomedical, Molecular, Biology).
  • 2 years of experience in the academia research.
  • Ability to grasp complex technical concepts and explain them clearly and concisely.
  • Excellent communication and interpersonal skills

Tell employers what skills you have

Trade Shows
Genomics
Pre-sales
pre-sales activities
Troubleshooting
Microsoft Office
NGS
Academia
pre-sales support
Interpersonal Skills
Electrical
Sales Process
Biotechnology
Database Administration
Molecular Biology
Technical Presentations
Consulting
Manufacturing
CAD
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