Partner Enablement Solution Engineer

2 weeks ago

Singapore NICE Systems Full time
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+.

And if you're like us, we can offer you the kind of challenge that will light a fire within you.


Primary Purpose


NICE is the market leader in CXi: Customer Experience interactions, and focuses on creating smart, connected, self-service and human assisted interactions, along the entire customer journey.

We are looking for an experienced Partner Enablement Solution Engineer to work and enable our new & existing partners on NICE CXOne suite & Digital portfolio and ultimate help them sell and deliver connected CX and digital solutions to their customers.


A successful Partner Enablement Solution Engineer will work closely with our partners in region from onboarding a to continuous pre-sales and solutions enablement across the CXone and Digital suite.

The role also includes pre-sales enablement and certifications activities of our Solution Engineers & Portfolio Sales Engineers of the International division.


Major Functions/Responsibility

  • Planning & delivery of partner presales enablement across the NICE CXone Suite through various types on engagement and activities (dedicated summits/bootcamp/release updates/presales caffe)
  • Delivery & responsibility for presales enablement to NICE International Solutions Engineering & Portfolio Sales Engineering groups.
  • Planning, creation & management of presales curriculums & certifications across the solutions and the portfolio
  • Release Management with the partner & internal presales communities to ensure awareness of the latest capabilities.
  • Management of the demonstration tooling portfolio through live, shared, video and HTML assets.
  • Working and planning with NICE Partner sales Organization for onboarding curriculum and activities of new partners, including building dedicated and gradual enablement plans
  • Product Management liaison, articulation of partner & market needs, managing controlled release participation and feedback.


This job description is not intended to be exhaustive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Required Education, Experience, and Specific Job Related Skills

Education Requirement
Bachelor's Degree in Business Information Systems, Computer Science, Communications or related field or equivalent work experience required.

Experience Requirement

  • 7+ years of presales experience in the Digital Experience and/or Customer Experience domains, including working regularly with partners.
  • Experience working with digital messaging and social media platforms.
  • Experience with knowledge management, both internal & external facing
  • Basic knowledge of cloud security
  • Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner.
  • Strong presentation skills must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience.

Experience Preferred

  • Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fastpaced, collaborative environment.
  • Experience with social monitoring & analytics platforms.
  • Detailoriented, but able to digest the critical elements of a situation to withstand being hyperfocused on the minutia.
  • Ability to multitask in a challenging environment while maintaining a high level of responsiveness.

#LI-Hybrid

_About NICE _

  • NICE Ltd
(NASDAQ:

NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. _

  • Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. _
  • NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law._

  • Partner Enablement Specialist

    2 weeks ago

    Singapore Cisco Systems Full time

    Who You'll Work WithOur Partner Enablement Team is a successful diverse team chartered with driving the business forward by developing and owning world class digital first partner experiences from on-demand, peer to peer and community-based development and learning dedicated in enabling every partner, around the world to grow their business and revenue with...

  • Asia Partner Enablement Associate

    1 month ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone. Our team moves quickly and innovates uniquely to deliver exceptional solutions for our customers and communities. By joining us, you become part of a dynamic team with a passion for creativity and ingenuity. We believe in supporting your personal growth and fostering your...

  • Asia Partner Enablement Associate

    4 weeks ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone. Our team moves quickly and innovates uniquely to deliver exceptional solutions for our customers and communities. By joining us, you become part of a dynamic team with a passion for creativity and ingenuity. We believe in supporting your personal growth and fostering your...

  • Asia Partner Enablement Associate

    4 days ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Asia Partner Enablement Associate

    1 month ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Asia Partner Enablement Associate

    4 weeks ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Partner Solutions Architect

    2 months ago

    Singapore Vonage Full time

    Customer Solution Architect - CPaaS resellers Why this job Matters The Customer Solutions Architect for CPaaS Reseller is responsible for assisting in the sales process from pitch to closing for opportunities specific to Communications Service Providers (CSPs) and Telecom Operators channels.What you will do Support CSP partners acquisition (solution sales,...

  • Partner Solutions Architect

    4 weeks ago

    Singapore Vonage Full time

    Customer Solution Architect - CPaaS resellers Why this job Matters The Customer Solutions Architect for CPaaS Reseller is responsible for assisting in the sales process from pitch to closing for opportunities specific to Communications Service Providers (CSPs) and Telecom Operators channels.What you will do Support CSP partners acquisition (solution sales,...

  • APJ Partner Enablement Leader, APJ Partner Core

    1 month ago

    Singapore Amazon Full time

    DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is searching for Partner Enablement Leader for Asia Pacific & Japan (APJ) to own and deliver on...

  • APJ Partner Enablement Leader, APJ Partner Core

    1 month ago

    Singapore Amazon Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is searching for Partner Enablement Leader for Asia Pacific & Japan (APJ) to own and deliver on the...

  • APJ Partner Enablement Leader, APJ Partner Core

    2 weeks ago

    Singapore Amazon Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is searching for Partner Enablement Leader for Asia Pacific & Japan (APJ) to own and deliver on the...

  • APJ Partner Enablement Leader, APJ Partner Core

    4 weeks ago

    Singapore Amazon Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is searching for Partner Enablement Leader for Asia Pacific & Japan (APJ) to own and deliver on the...

  • Partner Solution Architect

    2 weeks ago

    Singapore Zscaler Full time

    Company DescriptionWe work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.Job Description:Partner Solution Architect...

  • Senior Partner Solutions Architect

    2 weeks ago

    Singapore Amazon Web Services Singapore Full time

    Passion for technology with some hands on experience within the last three years Able to deliver technical presentations to a wide and senior audience Past experience leading white boarding sessions and delivering workshops to architects, operations staff, developers, and cloud technologists Demonstrated ability to think strategically, and act tactically,...

  • Channel Solutions Engineer

    2 months ago

    Singapore CYBERARK SOFTWARE Full time

    Who We AreCyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading...

  • Channel Solutions Engineer

    1 month ago

    Singapore CYBERARK SOFTWARE Full time

    Who We AreCyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading...

  • Channel Solutions Engineer

    4 weeks ago

    Singapore CYBERARK SOFTWARE Full time

    Who We AreCyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading...

  • Partner Solutions Architect

    3 months ago

    Singapore Vonage Full time

    Customer Solution Architect - CPaaS resellers Why this job Matters The Customer Solutions Architect for CPaaS Reseller is responsible for assisting in the sales process from pitch to closing for opportunities specific to Communications Service Providers (CSPs) and Telecom Operators channels.What you will do Support CSP partners acquisition (solution...

  • Partner Solutions Architect

    4 weeks ago

    Singapore Vonage Full time

    Customer Solution Architect - CPaaS resellers Why this job Matters The Customer Solutions Architect for CPaaS Reseller is responsible for assisting in the sales process from pitch to closing for opportunities specific to Communications Service Providers (CSPs) and Telecom Operators channels.What you will do Support CSP partners acquisition (solution...

  • Advisory Solution Consultant, Regional Partners

    2 weeks ago

    Singapore ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...