Customer Service Support
3 weeks ago
Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer
Job Responsibilities:
- Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
- Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
- Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
- Conduct operational checks and replenish collaterals at the service center each day
- Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
- Respond to telephone and email inquiries
- Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.
Job Requirements:
- Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
- Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
- Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
- A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues
Working Hours:
- Mondays to Fridays (8.30am - 6:30pm)
- AMK MRT
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Inventory
Data Entry
Adaptability
Good Communication Skills
Topnotch Customer Service
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Case Management
Able To Work Independently
Customer Service Experience
-
customer service officer
3 weeks ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...
-
Customer Service Officer
3 weeks ago
Singapore SAFRA National Service Association Full timeRoles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...
-
Customer Service Support
5 days ago
Singapore GD PRECISION PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements- Receive Pos from all customers, check revision and all pricing is correct and process the orders,- Check stock availability and acknowledge PO to customers with ETD.- Update QC in excel book to keep track all QC balance is tally with PO received as well for planner to build up stock- Plan on stock...
-
Customer Service
3 weeks ago
Singapore ZHAPLIN WORK PTE. LTD. Full timeRoles & Responsibilities-Showroom upkeeping and maintenance -Attending to customers & their quote /queries-Coordinating with production & sales department on job delivery-Upkeep service standards and ensure total customer satisfaction -Professionally & Effectively resolve any dispute or complaints -Sourcing of special items under client request-Liaise &...
-
Customer Service Support
5 days ago
Singapore PREMIUM GLOBAL MOBILITY Full timeRoles & ResponsibilitiesAssist in the daily warehouse operations to improve the operating standard, inventory management, customer service, quality and efficiency of the service operations. Assist in the customer service and inventory control to ensure prompt and good services delivered, and provide prompt rectification to remedy any service delivery...
-
Customer Service Support
2 weeks ago
Singapore TRUST RECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesLocation: Near Bishan/ Marymount MRTBasic + AWS + VB5days work (9am - 6pm)JOB RESPONSIBILITIES:Build strong relationships with and maintain good communication with Customer Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with...
-
Customer Support and Service Expert
1 week ago
Singapore Bloomberg Full timeBloomberg is a global leader in financial information and news, delivering data, analytics, and innovative technology to influential decision-makers.We're seeking a highly motivated individual to join our Customer Support team as a Technical Support Representative - Financial Markets. This role involves providing exceptional customer service to a diverse...
-
Customer Support
5 days ago
Singapore SAFRAN SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:The Customer Support & Services Manager (CSSM) is responsible for reinforcing and expanding the existing Support & Services activities within the assigned geographical area in Asia for the Defense Global Business Unit – Customer Support & Services Department. This role involves identifying and prospecting new...
-
Customer Service Professional
7 days ago
Singapore This is an IT support group Full timeJob DescriptionThe Customer Care Representative is responsible for delivering exceptional customer service by addressing inquiries, resolving complaints, and providing information about products or services. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure customer satisfaction and loyalty.Key...
-
Customer Support
3 weeks ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyour client is a large electronics manufacturer and we are supporting them to seek for an experienced Customer Support to provide post-sales service, and troubleshoot issues for customers back-end.about the jobHandle calls and inquiries from customers and respond to any concerns/complaints. Process all orders in the...
-
Customer Support
5 days ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyour client is a large electronics manufacturer and we are supporting them to seek for an experienced Customer Support to provide post-sales service, and troubleshoot issues for customers back-end.about the jobHandle calls and inquiries from customers and respond to any concerns/complaints. Process all orders in the...
-
Customer Support
3 weeks ago
Singapore FLINTEX CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesThis position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing...
-
Singapore AUTHENTIC HR PTE. LTD. Full timeRoles & ResponsibilitiesWork Location: Woodlands CloseSalary range: S$2,900 to S$3,500Work Week: 5 daysWorking Hours: 9 am to 6 pmJob Summary:We're seeking a highly motivated and customer-focused Sales Support and Customer Service Representative to join our team. This role will provide exceptional support to our sales team, manage customer inquiries, and...
-
Customer Service
3 weeks ago
Singapore ADIRECT SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsWe are looking for an organized, efficient sales support specialist to be responsible for customer service & administrative dutiesThe sales support specialist's responsibilities include providing customer service, and managing customer orders. The sales support specialist is also responsible for...
-
Sales Support Coordinator
3 weeks ago
Singapore WISELINK TECHNOLOGY PTE LTD Full timeRoles & ResponsibilitiesResponsibilitiesResponsible for processing customer orders and providing day-to-day customer support.Coordinate shipping arrangements with customers, forwarders, or respective service providers.Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.Attend to customers' inquiries...
-
Customer Service Officer/ Sales Support
3 weeks ago
Singapore TALENT TRADER GROUP PTE. LTD. Full timeRoles & ResponsibilitiesDeliver exceptional customer service support through email and phone interactions. Respond to customer inquiries efficiently and escalate issues promptly when necessary. Manage and process customer sales orders accurately and promptly. Allocate stock and coordinate delivery arrangements for customer orders. Foster strong...
-
Senior Customer Service Support Executive
7 days ago
Singapore SPD Scientific Pte Ltd Full timeJob Overview: The Senior Service Support Executive plays a crucial role in ensuring the smooth operation of technical support processes and administrative functions to ensure upkeeping and monitoring the accuracy of the system data. This position involves managing support tickets, coordinating communication between technical teams and end-users, and...
-
Customer Service and Support Specialist
3 days ago
Singapore JointHire Singapore Pte Ltd Full timeAbout the Role:We are looking for a highly motivated Business Operations Assistant to join our team at JointHire Singapore Pte Ltd.Job Description:The Business Operations Assistant will be responsible for providing administrative support to the team and ensuring the smooth operation of business activities.Key Responsibilities:Generate delivery orders and...
-
Customer Service Executive
3 weeks ago
Singapore BRINK'S GLOBAL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesYou will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their...
-
Customer Support
3 weeks ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyour client is a large electronics manufacturer and we are supporting them to seek for an experienced Customer Support to provide post-sales service, and troubleshoot issues for customers back-end.about the job Handle calls and inquiries from customers and respond to any concerns/complaints. Process all orders in the...