Customer Service Officer/ Sales Support

3 weeks ago


Singapore TALENT TRADER GROUP PTE. LTD. Full time
Roles & Responsibilities
  • Deliver exceptional customer service support through email and phone interactions.
  • Respond to customer inquiries efficiently and escalate issues promptly when necessary.
  • Manage and process customer sales orders accurately and promptly.
  • Allocate stock and coordinate delivery arrangements for customer orders.
  • Foster strong relationships through regular meetings and effective communication with customers.
  • Address and resolve customer challenges, providing value-added solutions.
  • Extract, organize, and analyze data for monthly reporting purposes.
  • Work closely with internal teams to ensure timely and effective resolution of customer issues.
  • Introduce and promote new products to existing customers, fostering upselling opportunities.
  • Handle additional tasks and participate in projects as assigned.

Requirements:

  • At least 1-2 years of relevant experience
  • Preferably experience in SAP
  • Previous experience in a customer service role, sales order processing.
  • Short notice period

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Tell employers what skills you have

Microsoft Office
Quotation management
Microsoft Excel
Exceptional Customer Service
Manufacturing plant
Data Entry
Procurement
SAP
Attention to Detail
Freight
order process
Customer Satisfaction
customer orders
Microsoft Word
Customer Service
Manufacturing
Shipping
Quotations
Customer Services
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