Customer Service and Support Specialist
6 days ago
About the Role:
We are looking for a highly motivated Business Operations Assistant to join our team at JointHire Singapore Pte Ltd.
Job Description:
The Business Operations Assistant will be responsible for providing administrative support to the team and ensuring the smooth operation of business activities.
Key Responsibilities:
- Generate delivery orders and invoices.
- Respond to sales inquiries via email or phone.
- Print, sort, and file delivery orders and tax invoices.
- Email tax invoices to customers.
- Issue debit and credit notes.
- Order office supplies like toner, A4 paper, and envelopes.
- Send monthly statements of accounts to customers.
- Arrange courier services when needed.
- Prepare invoices and packing lists.
- Submit monthly petty cash reports to accounts.
- Process purchase orders to vendors.
- Update and follow up on customer orders.
- Coordinate with customers regarding delivery methods and payment.
- Book flights and prepare travel requisitions for approval.
- Record cheques and submit vendor invoices to accounts.
- Manage absentee records using the INFO-Tech system.
Requirements:
- At least O-level or ITE with admin experience.
- Strong communication skills: Ability to communicate clearly and effectively, both in writing and over the phone.
- Proficiency in Microsoft Office.
- Attention to detail.
Benefits:
- 5-days work week: 8.15am to 5.45pm
- 14 days annual leave
- 14 days medical leave
- AWS (first year pro-rated)
- Variable bonus - depends on company & individual performance
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