Call Centre Assistant

4 days ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time
Roles & Responsibilities

  • Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
  • Identify and escalate cases to senior colleagues
  • Conduct administrative tasks and ensure client needs are followed through
  • Any other duties assigned from time to time

Requirements:

  • Minimum GCE "N" Level
  • At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
  • Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
  • Able to communicate in dialect (for eg. Hokkien, Teochew or Cantonese) with dialect speaking patients
  • Location: Tampines Central
  • Salary up to $3000 with night shift allowances ranging from $200-$300

Job ID: L3VRWX7V


All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.


Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com


We regret that only shortlisted candidates will be notified


People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse


Tell employers what skills you have

Customer Service Skills
CRM
Customer Service Oriented
Cecil
Elder Care
call centre
Customer Experience
Virtual Assistant
Administrative Work
Dispute
Interpersonal Skills
Customer Care
Administration
Cantonese
Mobile Devices
Communication Skills
Customer Satisfaction
Case Management
Service Excellence
Call Center
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